Ace X- API Connect

More than just a Calling Platform

Create, customize and merge multiple communication channels together with fast, secure & reliable APIs.

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Save up to 30% on our plans.

1500+ Ratings

Trusted by leading organisations
across the globe

5.2K+ Global Customers

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7 Rated by Users

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+ Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50% More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

Personalizing Interactions With API Connect

Customer Engagement

Enable seamless integration of multiple channel communication into a unified platform. Engage customers across their preferred channels, providing a consistent and personalized experience, and increasing customer satisfaction.

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Data-Driven Insights

Generate valuable data on customer interactions, including call duration, sentiment analysis, and call recordings. Leverage the data to identify trends, improve customer service, optimize processes, and make data-driven business decisions.

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Process Automation

Automate recurring tasks such as call routing, SMS notifications, and call backs, reducing manual effort and increasing operational efficiency. API based automation frees up human resources to focus on higher-value activities.

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Cost Reduction

Businesses can reduce communication costs through features like call forwarding, voicemail-to-email, and the ability to use VoIP services. Additionally, increased efficiency and automation can lead to further cost savings.

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Use Cases

API Integrations for Programmable Communication

Lead Management

Dial, transfer and manage incoming calls at scale, leading to efficient lead management.

Failsafe Campaigns

Broadcast campaigns with failsafe triggers to send out pre-recorded messages over multiple communication channels.

Multi Factor Authentication

Send verification messages over SMS or WhatsApp to authenticate user identity and ensure data security.

Click to call

Establish instant customer connection and remove any effort and time taken for manual dialing.

Number Masking

Make quality calls while providing call masking capability to secure personal contact details.

Custom CRM Integration

Connect with your preferred CRM platforms, leaving no room for data unavailability across your systems.

OTP Verification

Verify access usability through text messages and control data permissions from a single dashboard.

Call Controller

Route calls efficiently to the relevant agent, reducing customers' wait time.

Ace X Action Ready CRM Integration

Connect your communication platform with industry leading CRM platforms.

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Zendesk

Zoho One

Salesforce

Leadsquared CRM

HubSpot CRM

Freshworks

Freshdesk

Bitrix24

Kapture CRM

MS Teams

Google Workspace

MS Dynamics 365

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When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting