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The only toll free number
service your business needs

Buy toll free numbers that enable you to build strong and
long lasting customer relationships effortlessly.

Save up to 30% on our plans.

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More than 5000 businesses trust Acefone's interactions suite for their business communication.

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Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

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Toll Free Number Overview

Stand out with Acefone's Toll Free Number Services

diverse marketing

Diverse Marketing in US

Provide your existing customers calling channels without charges through 800 numbers.

boost brand image

Boost Brand Image in UK

Engrave your brand’s image in your audience’s minds with easy to recall
0800 numbers.

24 7 helpline

24/7 Helpline in India

Offer clients a dedicated 1800 number support helpline for bringing their concerns to you without experiencing delays.

customer making calls from their mobile phone

What is a toll free number?

Toll free numbers are business phone numbers with three-digit prefixes that clients can dial from anywhere using landlines and mobile phones. Toll free numbers allow free of charge calls for the customers even when they're reaching out from long-distances. Every call made on a toll free number is born by the business owner, instead of the customer.

The FCC assigns toll free numbers to businesses on a first come first serve basis. Acefone offers business toll free numbers across the globe with popular demands. Leading businesses buy toll free numbers to stay ahead in the market by providing a convenient means of communication for their customers.

agent with headphones making call

How do toll free numbers work?

When a customer dials a toll free number, the call is routed to a specific business phone number designated by the business to an agent. The business owner or service provider pays for the incoming call, allowing the customer to make the call for free.

call flow for toll free numbers

How do toll free numbers help new businesses grow?

A toll free business number can significantly boost a startup’s growth. By providing customers with instant accessibility, better brand image, and smoother customer experience, it fosters trust and loyalty.

With advanced features like IVR and call analytics, toll free numbers also offer personalized services and valuable insights. A well-utilized toll free number can contribute to increased sales, customer satisfaction, and long-term business success.

Wish to learn more about Toll Free Number Services?

Chat with an Expert

Business toll free numbers help companies from diverse industries with a range of operations: Here are the most popular use cases in which toll free numbers play a critical role:

  • Customer Support

    Easy access for customers to reach out businesses with questions, concerns, or issues.

  • Sales and Marketing

    Encouraging prospects to call and inquire about products or services.

  • Lead Generation

    Capture leads through inbound calls and track their source from your digital assets.

  • Emergency Hotlines

    Establish a dedicated line for urgent situations.

  • Appointment Scheduling

    Allow customers to book appointments directly via cost-free calls.

  • Telemarketing Campaigns

    Execute outbound calling campaigns to promote products or services.

To obtain a toll free number for your business, you can follow the given steps:

  • Look for reputable providers that offer toll-free number services in your region.

  • Shortlist providers that offer features like:

    1. Call routing
    2. IVR (Interactive Voice Response)
    3. Call recording
    4. Analytics
    5. Call forwarding
    6. Voicemail
  • Compare the toll-free plans from different providers to find the best deal for your business.

  • Select a Toll Free Number with matching your target region’s prefix (area code).

  • Choose a number that is easy to remember and relevant to your business.

  • Check with your toll free number provider to see if the number you want is available.

  • Provide your business information, including your legal name, address, and contact information to register your toll free number.

  • Complete the registration process by following the provider's instructions.

  • Decide how you want to route incoming calls, such as:

    1. To a specific phone number
    2. To a call center
    3. To a voicemail system
    4. To an IVR system
  • Configure your call routing settings in your provider's portal or through their customer support.

There are several types of toll-free numbers available, each with its own unique features. Here's a breakdown of the most common ones:

  • Standard toll-free numbers

    These are the most familiar type, starting with prefixes like 1-800.

  • Domestic toll-free numbers

    The calling on these numbers is limited to calls within a specific country.

  • International toll-free number

    These numbers allow callers from around the world to call without charges.

  • Virtual numbers

    Business phone numbers that are not tied to a physical location.

  • Vanity numbers

    These are easy-to-recall phone numbers that you can use to help customers remember your brand and contact information. Vanity numbers that spell out words or phrases eg. 1-800-FLOWERS.

800 numbers, also seen as 1-800 numbers were the first kind of area codes dedicated to free inbound calling in the US and Canadian region. First introduced in 1966, they are now a part of a long and increasing series of free phone numbers used in the US and Canadian region. Some of the popularly used sequences are 1-888, 1-877, 1-866, 1-855, 1-844, and 1-833.

Setting up a 0800 number for toll-free calls in the UK begins with choosing a free phone number service provider like Acefone. Once subscribed to a suitable plan, you may select your preferable numbers for your calling operations. The last step involves call allocation, i.e., determining the routing strategy for inbound calls.

Indian 1800 free phone numbers aren’t built to make international calls, but only receive domestic calls. 1800 numbers can surely receive international calls; however, the caller shall be charged as per their network carrier’s international calling rates. Some free phone number service providers may also block international calling to prevent incurring international call charges for your business.

While free phone numbers are primarily used for customer support services by businesses everywhere, there is more to their usage than that.

  • Branding & Marketing

    These numbers are easily memorable and increase your brand’s recall value. They make it easier for potential customers to initiate contact with your business. They can also be used with numerous marketing campaigns for awareness, surveys, feedback collection etc.

  • Appointment & Ticket Booking

    Businesses can set up free phone numbers for booking appointments and event tickets. Free calling simplifies the process for interested people and eliminates unwanted phone charges, increasing event participation.

  • Donation & Fund Raising

    Non-profit organizations can use free phone numbers to encourage their members and audience to contribute to a social cause through donations and charities.

Warehousing, hoarding, and brokering are all practices related to the acquisition and management of free virtual numbers. The FCC prohibits as they involve potential risks.

Here are the key differences:

  • Warehousing Free Phone Numbers

    This happens when purchasing a large quantity of free phone numbers with a plan to sell them later. It can lead to wasted resources if the numbers are not used efficiently and will also limit the availability of numbers for others in need.

  • Hoarding Free Phone Numbers

    When a company accumulates multiple free phone numbers without any clear plans for usage, it is called Hoarding. If the regulatory authorities like the FCC deem that a company is hoarding excessive numbers, they face the risk of regulatory scrutiny.

  • Brokering Free Phone Numbers

    This involves acting as an intermediary between a customer and a free phone number provider. Brokers often purchase numbers in bulk and then resell them to customers.

Call us on any of the following numbers given for your respective regions.

  1. India- 1800-121-7777
  2. United Kingdom- 800-084-3663
  3. United States & Others- 888-859-0450

Yes, Acefone lets you record every call made to your free phone numbers.

Yes, you can assign multiple agents to one free phone line for better availability and prompt call pickups.

To call an Indian free phone number from the US, you can follow the given format: 011 (US exit code) + 91 (India’s ISD code) + 1800 + xxx-xxxx (toll free number).

To call an 1800 number from the UK, you can follow the given format: 044 (UK exit code) + 91 (India’s ISD code) + 1800 + xxx-xxxx (toll free number).

There is no limit on the purchase of these numbers. You can get as many as required by your company from your provider.

If you're looking for a free virtual number for your business, you'll likely need to pay a monthly fee. The exact cost can vary depending on several factors, including:

  • Location: The area code or country where you want the number can influence the price.
  • Features: Additional features like call forwarding, voicemail transcription, or integration with other business tools will generally increase the cost.
  • Provider: Different providers have varying pricing structures.

At Acefone, you get unlimited usage with our contact center's Pro plans- ₹1599/-. To learn more, chat with an expert.

Toll Free Phone Number Benefits

Why Companies Prefer Acefone's
Toll Free Number Services

Toll free numbers have endless benefits for businesses in every industry. Companies can leverage from business phone numbers for customer services, marketing campaigns, and more- their one stop solution. Given the non-geographic nature of toll free numbers, customers can call from any domestic region, at zero charges, seeking isntant solutions.

more satisfied customers

More Satisfied Customers

Let customers connect directly with agents and get their queries addressed.

better brand recall value

Better Brand Recall Value

Easy to remember virtual numbers enhance your brand’s recognition among your target audience.

easy portability

Easy Portability

Take your number with you, wherever you go. Easy portability without any extravagant charges.

expanded audience reach

Expanded Audience Reach

Create a global presence across the US, UK and India without geographic restrictions.

Have Questions?

Learn about Acefone's Toll Free Number Services from our experts.

Toll Free Calling Features

call monitoring

Call Monitoring

Observe every ongoing agent-customer call from the dashboard in one view.

call forwarding

Call Forwarding

Forward calls to different agents and departments on your set parameters.

voicemail to email

Voicemail to Email

Voicemails delivered straight to your inbox, available for listening anytime.

auto call distribution

Auto Call Distribution

Automatically receive and distribute calls to available agents with ease.

voip analytics call reports

VoIP Analytics & Call Reports

View detailed call analytics, insights and KPIs via scheduled reports.

call recording

Call Recording

Record every interaction for quality analysis and training purposes.

Toll free number pricing

Toll free tariffs mentioned below are in addition to the Business or Premium plan charges.

TOLL FREE NUMBER

$4.99 / month

PER EXTENSION (USER)

$39.99 / month

MINUTES

Unlimited

100 minutes

$2.99 / month

400 minutes

$9.99 / month

1,000 minutes

$23.99 / month

5K minutes

$99.99 / month

10K minutes

$189.99 / month

25K minutes

$459.99 / month

50K minutes

$749.99 / month

100K minutes

$1,199.99 / month

200K minutes

$1,999.99 / month

*Subject to Acefone's acceptable use and fair use policy (FUP)

$10 /number

Porting charges (for the Business plan)

$5 /user/month

Call recording (add-on for the Business plan)

$5 /user/month

Additional toll-free or local numbers

$30 /user/month

On-demand silver/gold vanity numbers

Cost Savings Calculator

Check out our simple cost savings calculator to compare a traditional phone system versus a VoIP phone hosted in the cloud.

Compare line costs from your telephone company and hardware costs of an onsite PBX.

Current Month Bill $1250
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When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

capterra

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

trustpilot

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

capterra

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

capterra

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

capterra

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