VoIP Phone Service
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Helping you streamline call management
with a unified VoIP solution.
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Trusted by leading brands
across the globe
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5.2K+
Global Users
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7 ![stars black](https://www.acefone.com/assets/img/acefone/icons/stars-black.svg)
Rated by Customers
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+
Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50%
More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Stand Out With Acefone’s VoIP Phone Services
Sales Enablement
Equip agents with advanced VoIP calling services to identify promising leads and close them faster.
Simplify Customer Support
Provide agents with pre-written scripts, automation, and easy integration for better data access.
Professional Brand Building
Set an outstanding first impression among your audience with easy to recall and cost-effective VoIP numbers.
VoIP Phone Service Benefits
Why Get Acefone's VoIP Phone Services
for Your Business
It's a transformative tool for growing businesses to capture diverse audiences and serve relevant solutions in every corner. Enterprises can also utilize hosted pbx phones in their offices across the country and still interact with clients from anywhere. Here are some ways we can help your business too.
![limitless scalability](https://www.acefone.com/assets/img/solutions/voip-phone-service/limitless-scalability.png)
Limitless Scalability
A VoIP phone service that can easily scale up or down to meet changes in your workforce size or call volume.
![untethered reliability](https://www.acefone.com/assets/img/solutions/voip-phone-service/untethered-reliability.png)
Untethered Reliability
Reliable VoIP phone services for minimal downtime, guaranteeing uninterrupted communication with customers.
![cost savings](https://www.acefone.com/assets/img/solutions/voip-phone-service/cost-savings.png)
Cost Savings
Unified communication with access to several advanced calling features at an unbeatable price.
![ease of data access](https://www.acefone.com/assets/img/solutions/voip-phone-service/ease-of-data-access.png)
Ease of Data Access
Easily integrate your VoIP phone service with your preferred CRM platforms with quick data access.
Have Questions?
Learn about Acefone's VoIP phone services from our experts.
Features of VoIP Phone Services
Call Monitoring
Track and assist agents on calls using call transfer and call barge.
Voicemail to Email
Schedule voicemails to be delivered to the inbox for 24/7 availability.
Smart Call Routing
Call routing strategies to direct callers to the right agent in less time.
Auto Call Distribution
Automatically receive and distribute calls to available agents with ease.
Auto Attendants
Increase client engagement with automated messages for addressing basic queries.
Live Analytics & Reports
Track detailed call analytics, insights and KPIs through reports sent to your inbox.
See how it works
Explore Acefone's VoIP Phone Services
Business VoIP Phone Service Integrations
Customize the VoIP phone service for your business with your preferred CRMs and helpdesk software.
Explore all integrationsSave up to 25%
Number of users
Features:
- US local number
- Unlimited US/Canada calling*
- Unlimited SMS*
- Voicemail to email
- Mobile, desktop and web apps
- 24x7 customer support
- Real-time call monitoring
- Multi-level auto-attendant
- Analytics and reporting
- Unlimited audio conferencing (dial in)
- Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)
Everything in the Business plan, plus:
- Dedicated account manager
- Personalized set-up
- Call recording
- Free number porting
- IP desk phone compatibility
- Priority 24x7 support
- Unlimited ring groups
- Integration with premium apps (e.g. Salesforce)
- Custom integrations, API and webhooks
VoIP Phone Services Cost Savings Calculator
Check out our simple cost savings calculator to compare a traditional phone system versus a VoIP phone hosted in the cloud.
Compare line costs from your telephone company and hardware costs of an onsite PBX.
- 0
- 1250
- 2500
- 3750
- 5000
- 5
- 30
- 60
- 90
- 120
- 150
To save 48.83%*
When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
![trustpilot](https://www.acefone.com/assets/img/acefone/testimonials/trustpilot.png)
My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Award-Winning VoIP Calling Services for You
Wish to learn more about VoIP business phone services?
Download PDFWhat is a VoIP Phone Service?
Voice over Internet Protocol (VoIP) phones take your phone calls and convert them into data packets that travel over the internet. With VoIP, your phone system lives in the cloud, allowing your calls to be made and received from anywhere with an internet connection. VoIP isn't just about making voice calls. It can handle all communication channels like video calls, text messages, and even file sharing, using the same internet connection.
How does VoIP Work?
Every time an agent makes a call, their voice is converted into digital data, and is chopped up into tiny packets of information. These data packets then move across the internet to reach their destination, whether it's across the office or around the globe. At the receiving end, those data packets get reassembled into the agent’s voice, allowing the receiving person to hear them loud and clear.
How to get a VoIP Service Provider?
While there are several parameters to factor in while selecting a VoIP service provider, you can prioritize these five to keep things simple.
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Service Scalability
You need a VoIP phone service that can easily scale up or down to accommodate fluctuations in call volume without compromising performance.
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Cost-effective Plans
Providers offering competitive and flexible pricing and transparent billing structures are preferred, allowing you to manage their expenses efficiently.
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Features & Integrations
VoIP services that offer features like call routing, IVR (Interactive Voice Response), call recording, real-time analytics, and CRM integration capabilities are essential for optimizing your operations.
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Network Security and Compliance
VoIP service providers that adhere to industry standards and regulations (e.g., GDPR, HIPAA) to ensure security and privacy of your customers’ sensitive data.
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Reliable Customer Support
A responsive and knowledgeable customer support is crucial for resolving issues promptly and minimizing downtime. Support teams capable of connecting with you across your preferred communication channels are more favorable than those with single channel communication.
VoIP Phone System vs Traditional Phone System?
VoIP phone systems offer numerous advantages over traditional phone systems- cost savings, scalability, flexibility, advanced cloud-based features, and improved collaboration. With these capabilities, VoIP phone systems have become an attractive choice for businesses of all sizes.
Disadvantages of VoIP
While VoIP phone systems offer numerous advantages, there are also potential drawbacks to consider. Drawbacks such as dependency on internet connectivity, security concerns due to network vulnerabilities, quality of Service issues due to limited bandwidth or network congestion, etc.
Additionally, limitations in emergency service access and initial investments in hardware, software, and training should be considered. Despite these challenges, VoIP phone services can still offer significant benefits to businesses with proper planning and implementation.
Read More About VoIP Phone Services
Grow your business with the right information at your fingertips
Frequently asked questions
Here are some commonly asked questions about VoIP Phone Services.
Still don't find what you're looking for? Chat with our experts!
What is a VoIP line?
A VoIP line is a virtual phone line that uses the internet to make and receive calls instead of traditional phone lines. It allows you to make voice calls using VoIP technology, offering cost savings and additional features compared to traditional calling services.
How do I set up a VoIP phone service?
At Acefone, our onboarding experts help you set up your VoIP phone service step by step until you're ready to make calls.
What are the benefits of a VoIP phone service for small business?
VoIP phone services reduce call costs and scaling issues for small businesses without making any infrastructural changes.
Do my VoIP phone services continue to work if I move my office?
Yes, your VoIP phone service remains functional even after relocating offices.
What is the difference between VoIP and IP telephony?
VoIP specifically refers to voice communication over the internet using IP networks. On the contrary, IP telephony encompasses a broader range of communication services including voice, video, and multimedia, all transmitted over IP networks. Essentially, VoIP is a subset of IP telephony, focusing solely on voice communication.
What is the cost of VoIP phone service per month?
Acefone offers you quality VoIP calling services at flexible plans starting from as low as $17.99/ user/ month.
You're at the start of something special.
Try our cloud communication solutions today.
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