- Home
- Integrations
- Zendesk
CLOUD TELEPHONY + ZENDESK INTEGRATION
Power-packed for success
Combine Acefone’s best-in-class cloud communication services with Zendesk’s
intuitive CRM and build lasting customer relationships.
![hero img](https://www.acefone.com/assets/img/integrations/zendesk/hero-img.png)
Integrate your way to business success. Get:
Complete call control
- Automate calls to reach customers without even lifting a finger
- Log and record all your calls and access them anywhere, anytime
- Keep track of KPIs and improvise with comprehensive call reports
Emails that do more
- Organise all lead and contact-related emails for instant access
- Get notified every time leads open or read your emails
- Prepare as many email templates as you need
Calls that convert
- Convert leads by accessing 20M businesses and 200M professionals
- Let Zendesk’s Reach tool do the tedious follow-ups for you
- Automate lead generation to search and verify contacts
Steps to Integrate with Zendesk
1. Signing Into Acefone
![signing into acefone](https://www.acefone.com/assets/img/integrations/zendesk/signing-into-acefone.png)
STEP 1
Signing Into Acefone
- Log in to your Acefone account
- Click on the Services tab on the side navigation bar
- Click on Integrations
- Enable Zendesk by clicking on the toggle button
- Click on Instructions
2. Configuring Zendesk
![configuring acefone](https://www.acefone.com/assets/img/integrations/zendesk/configuring-acefone.png)
STEP 2
Configuring Zendesk
- Select the user from the dropdown menu
- Fill in the required details (API token, Zendesk domain, Zendesk email, company name, subdomain)
- Save and Submit
3. Authenticate Chrome Extension
![configuring acefone](https://www.acefone.com/assets/img/integrations/zendesk/configuring-acefone.png)
STEP 3
Authenticate Chrome Extension
- Download the Acefone App from the Zendesk Marketplace or Acefone Zendesk from Chrome Web Store as per your preference
- Log in to your Zendesk CRM after completing Step 1
- Get the Acefone extension from Chrome Web Store here: https://chrome.google.com/webstore/detail/acefone-extension-for-zen/ohcpelgkebiaochodneodppijdibmidn And you’re done! It’s that simple.
Bringing your customers closer
to your business
Built for professionals
Flexible and reliable
Work from the office. Or home. Or anywhere in the world. It’s all the same.
- Work wherever you want and easily access all customer details
- Log in to the portal on any device and any operating system
- Don’t miss the little details with APIs that allow 100% customisation
![flexible and reliable](https://www.acefone.com/assets/img/integrations/zendesk/flexible-and-reliable.png)
![business simplified](https://www.acefone.com/assets/img/integrations/zendesk/business-simplified.png)
Business, simplified
Enhanced productivity and better results with smart solutions for smart businesses.
- Access real-time data on your personalised portal
- Leverage AI solutions to engage agents better
- Turn customer conversations into reports for smarter business
One integration, many advantages
Facilitate ease of use across different platforms by unifying intelligent systems.
- Access all your data on Zendesk CRM for absolute ease
- Stay in touch with all your contacts using the portal
- Enjoy Acefone’s click-to-call even on the CRM portal
![one integration many advantages](https://www.acefone.com/assets/img/integrations/zendesk/one-integration-many-advantages.png)
Integrate your Cloud Phone with
Zendesk in Three Simple Steps
-
1
Login to Acefone
-
2
Enable Integration
- 3 Configure Integrations
More Cloud Telephony Integrations
Explore all integrationsRead More About Cloud Phone Systems
Grow your institute with the right information at your fingertips
You're at the start of something special.
Try our cloud communication solutions today.
![contact img](https://www.acefone.com/assets/img/acefone/form-bg/contact-img.png)