VOIP FOR SMALL BUSINESS
Business Phone System For Small Businesses With Big ROI
Get Reliable Business phone systems for small business that lets you call, text, and chat with customers. Leave a lasting first impression.
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Why You Need Acefone’s Business Phone Systems
for Small Businesses
Small Businesses require a business phone system that is cost-effective, reliable, easy-to-use, and can adapt with their needs. Acefone’s business phone systems for small business provides essential features that support your communication operations, both internal and external
Simplified VoIP for Small Business
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Deploy self-service solutions like AI-based Interactive Voice Response systems to navigate callers to relevant agents, improving caller experience.
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Streamline and manage call flows without new hirings with the help of Automated Call Distribution (ACD) and Skill-based call routing strategies
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Speed up sales outreach with Auto Dialers and enable agents to engage with more promising leads, avoiding junk calls and Auto Answering Machine systems.
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Reliable Small business Phone Solutions
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Choose from a pool of telephony features that simplify customer communication with flexible toggle management and pocket friendly pricing
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Minimal service downtime with reliable cloud-hosted servers and 24/7 expert support to backup seamless conversations
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Manage user extensions as your small business scales up through an adaptable VoIP phone system with zero hardware and software update charges.
Have Questions?
Learn about Acefone’s Small Business Phone Solutions from experts.
Services that make conversations easy
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Amplify your small business phone solutions with a Cloud hosted contact center solution’s workflow automation and swift call management.
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Enrich customer calls with VoIP number features such as call transfer, whisper and barge, resulting in higher customer satisfaction levels.
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Monitor every agent-customer conversation with detailed call reports and analytics sent to your inbox at set intervals for informed decision making.
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Tailor every conversation with CRMs and APIs
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Integrate your small business cloud phone system with popular CRM platforms to track and manage client/ lead data with ease.
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Personalize each interaction using vital caller information stored in the cloud with anytime access from any connected device.
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Use Voice & SMS APIs to send automated alerts and updates to clients based on pre-defined criteria.
Popular Features
Business Phone System Features for Small Business
Voicemail-to-Inbox
Send voicemails sent to your inbox at regular intervals to track every missed call.
Call Recording
Record and store calls in the cloud for performance and call quality assessment.
Call Queue
Reduce call drop rates by keeping them informed of their queue position.
Interactive Voice Response
Guide incoming calls to the right agent for faster call resolutions.
Call Forwarding
Redirect calls to available agents in case the first misses them for higher pickup rates.
Auto Attendant
Greet callers with automated messages and engage them until they connect with an agent.
Toll Free Numbers
Offer a free calling channel to your audience and engage more enquiry calls.
Auto Call Distribution
Disperse incoming calls among available agents and maintain a balanced workload.
More Small Business Phone Solutions
Explore small business phone services that make customer communication for your small business an unforgettable experience
VoIP Integrations for Small Businesses
Tailor the Business phone systems for small business with popular CRMs.
Explore all integrationsWhen I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
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Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
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My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
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Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
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Read About the Role of Business Phone Systems
for Small Business
Fast track your small business growth today
Frequently asked questions
Some commonly asked queries related to Small Business Phone Solutions.
If you have any other questions- Chat with our experts!
How can your small business improve customer communication?
You can improve customer communication in your small business by leveraging cloud telephony solutions, making the most out of multichannel communication.
Do I need to resubscribe to a cloud phone system plan if I relocate?
Not at all. Acefone’s business phone systems for small business offer easy portability and scalability. Move your devices to the new location, connect to the network, and start using your small business phone service right away.
Does Acefone’s business phone systems for small businesses support remote work?
Certainly. All Acefone VoIP phone services are cloud hosted and remote teams can access the system, attend calls, and complete various tasks from anywhere in the world.
How much does it cost to set up a business phone system for small businesses?
Acefone charges zero setup fees on business phone systems for small businesses.
What are the benefits of getting a business phone system for small businesses?
Acquiring a small business phone solution can provide cost-effectiveness, scalability, mobility, flexibility, and advanced calling features. They also provide ease of setup and management with improved reliability and business continuity.
What is the difference between VoIP and PBX?
PBX aka Business phone systems are cloud based telephony solutions enabling businesses to communicate with customers and their teams seamlessly. On the other hand, VoIP refers to Voice Over Internet Protocol that allows such cloud based telephony solutions to establish communication using the internet.
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