4.7/5 on Capterra. 
Outbound Contact Center Software
Drive sales ops with the best outbound dialer for your business
Fast track your revenue generation with next-gen outbound contact centers.
Get 10% off on annual plans.
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Trusted by leading brands
across the globe
5.2K+
Global Users
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7 
Rated by Customers
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+
Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50%
More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
What are outbound contact center solutions?
Outbound call center dialers are VoIP based software that assist call center agents make faster yet informed outbound calls. With its help, agents can focus on having quality interactions with leads and bring in higher business revenue. Another way outboud dialer software enable agents to improve the revenue generation process is through CRM integrations. These integrations provide quick access to customer data, helping agents upsell products or recommend suitable tariff plans as per the prospect's requirement.
Key Features
Acefone's Outbound Contact Center Services
Auto Dialers
Provide Ratio and Preview auto dialers to your sales teams, streamlining the dialing process and improving the lead-engagement rate.
Real Time Call Monitoring
Monitor and assists agents on live calls in successfully closing deals with a prospect using call whisper and call barge.
CRM integrations
Equip agents with instant access to vital customer information across the contact center's portal and CRM platforms for quality interactions.
Call Handling Types
Amplify Your Outbound Calling Experience
Dedicated Outreach Tools
Streamline your outbound operations with contact center dialers, call analytics, and calling capabilities to nurture and personalize interactions.
Agent-Friendly Portal
Use AI-enabled filters, algorithms, one-click dialing, call flipping, pre-written scripts and more to ensure your agents have a seamless calling experience.
Unified Communication Channels
Enable agents to interact with leads and customers across multiple channels using a single dynamic dashboard.
Outbound Contact Center Benefits
Why Choose Acefone's Contact Center Outbound Services?
Outbound contact center software offers your business tools for proactive outreach, workload balancing strategies, and seamless analytical insights for reaching revenues goals faster.
Proactive Lead Management
Efficiently handle large volume of leads with CRM integrations, call automation, and easy campaign management.
Elevated Agent Productivity
Leverage from Click-to-dial and Bulk Contact Upload to minimize repetitive tasks and let agents focus on improving the business ROI.
Better Customer Retention
Foster loyalty among your customers by looking after them using insightful post-sales processes and prompt resolutions for longer retention.
Low Operation Costs
Save operational expenses such as new hirings, infrastructural changes, and frequent hardware upgrades with hosted outbound contact centers.
Have Questions?
Learn about Acefone's Outbound Contact Center Software from our experts.
Popular Features
Outbound Contact Center Features
Call Routing
Initiate prompt conversations by aligning customers with the most relevant agents through skill-based routing.
Custom Caller ID
Set customized local caller IDs to establish a stronger connection with audience from different regions.
Desktop CTI Notifications
CTI notifications provide real-time updates of customer calls status to agents for better time efficiency.
Call Detail Reports
Get metrics like average call duration, call volume, and call engagement to assess agents and campaign performance.
Contact Center Analytics
Utilize deep call analytics to track team performance, CSAT levels, and other vital metrics for campaign management.
Call Recording
Observe agent-client interactions to assess call quality and training purposes, enhancing overall team productivity.
Click to Dial
Streamline outbound calling by letting agents initiate calls with a single click, eliminating manually dialing numbers.
AI-Enabled IVR
Automate routine calls such as call routing, message delivery, and feedback collection, reducing any need for manual intervention.
Outbound Contact Center Integrations
Outbound Contact Center Software customized for your business with Trending CRMs and helpdesk software.
Explore all integrations
Save up to 25%
Number of users
Features:
- US local number
- Unlimited US/Canada calling*
- Unlimited SMS*
- Voicemail to email
- Mobile, desktop and web apps
- 24x7 customer support
- Real-time call monitoring
- Multi-level auto-attendant
- Analytics and reporting
- Unlimited audio conferencing (dial in)
- Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)
Everything in the Business plan, plus:
- Dedicated account manager
- Personalized set-up
- Call recording
- Free number porting
- IP desk phone compatibility
- Priority 24x7 support
- Unlimited ring groups
- Integration with premium apps (e.g. Salesforce)
- Custom integrations, API and webhooks
Outbound Contact Center ROI Calculator
Check out our simple cost savings calculator to compare a traditional phone system versus a Outbound Contact Center. Compare line costs from your telephone company and hardware costs of an onsite PBX.
To save 48.83%*
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