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Top 6 Best Call Routing Strategies for Your Business
Call routing is an efficient way to handle incoming calls and…
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What is IVR Blasting?
IVR blasting refers to a combination of IVR service and call…
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Follow these Tips to Create Highly Engaging IVR Surveys
IVR surveys are designed to receive feedback on the working of…
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Missed Call Service: A Boon for the Banking Industry in 2021
Do you remember how a passbook used to be the only way to check…
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Interactive Voice Response: 8 Ways It Benefits Every Call Centre
Ever wonder how an enterprise manages a haystack of calls, while…