
Insights from a CX Leader Diane Magers: Redefining Customer Experience for the Modern Era
The mid-20th century brought about the revolution in Customer Experience (CX), that changed B2B relations forever. CX has now evolved into a pivotal discipline for every business, big or small, to sustain itself in the modern era. Acefone had the privilege of interviewing a seasoned leader in the field of CX, who shared invaluable […]