Doesn’t it feel good to call a company and not have to pay for it? We’re more likely to call a free phone number that’s free, such as 0800 or 0808 numbers. It’s good to think that the businesses we reach out to are willing to pay for our time. And that is exactly what […]
VoIP or Voice over Internet Protocol has seen a rise in popularity over the past few years. Although the global pandemic has played a role in the technology’s demand, VoIP had already taken over business communications, owing to the advanced tools it offers. As the technology grows in popularity and offerings both, so do the […]
Integrations seem to be the new buzzword in the business world. Everywhere you turn, there’s someone talking about third-party apps and CRM (customer relationship management) systems that you can use with your cloud telephony solution to take your processes and workflows a notch higher. While a telephony solution provider like Acefone will allow you to […]
Laser-focused. The kind of approach that customer interactions require in a highly competitive landscape. Today, every organisation ensures a sophisticated experience for all its customers. They also find new ways to streamline their work processes for the same. Thus, every now and then you’ll hear about new tools and technologies being introduced in the market […]
A sales call is arguably the most important call for any business. Converting a call into a quality lead is a skill that needs to be mastered by every successful sales agent. Whether it is cold calling or contacting new leads, starting a conversation nervously helps no one. Even a ‘wing it’ attitude won’t always […]
“…And nine, nine rings were gifted to the race of Men—who above all else, desire power,” said Galadriel. Now, what if one of those nine rings came with the power of cloud communication? Lord of the Rings is considered to be one of the greatest stories ever told. While the setting of Middle-Earth is everything […]
A good partnership programme is a win-win for both parties. While one party gains in popularity, customer base, and validation, the other reaps the rewards for their efforts in the form of profits. Before getting into such an alliance with another entity, the parties must carefully consider the fine prints. A successful symbiotic relationship is […]
The show must go on! We’ve all heard that statement at least once in our lives. However, when CoVID-19 hit the world, it seemed to no longer hold true––after all, everything came to a complete standstill. This was especially true for the entertainment industry. Shows and events that were scheduled way in advance were cancelled […]
How easy would customer support be if you could be on the same page as the customer, literally? Imagine, you’d be able to guide them to a solution while seeing the exact problem. What once seemed like a dream too good to be true is now absolutely possible. So, what is co-browsing? In the literal […]
Opting for a hosted business phone system is always a good idea. Getting it from Acefone is even better! Acefone is the leading cloud communication service provider in the UK, offering tailored solutions to meet all your business needs. From measuring agent performance to monitoring each call, we’ve got it all covered. Similarly, Zoho CRM […]
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