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Connectivity with customers is the backbone of a business. Unless a business is available to customers who want to reach it, keeping them satisfied is out of question. While small entities have a few hundred existing and potential customers, the number can be massive for larger enterprises. Moreover, organizations expect these numbers to grow with […]
Buying a cloud phone system is a big investment for any business large or small, so it’s important to ensure you have all the correct information to save you from making a costly mistake. So, we have put together five of the most common mistakes people make when buying a cloud telephone system so you […]
The rise in adoption of VoIP phone technology has been staggering over the past few years, however, some businesses are still reluctant to take up the technology with fears that this new technology may not be secure enough for their business needs. In this article, we will explain the safety features of hosted telephony and […]
To provide the best possible service to your customers, the collaboration between your staff is key. Customers expect a smooth, efficient service and teams who do not collaborate will not be able to provide this exemplary service – a factor which could be the deciding factor between a customer choosing your business and the business […]
Through these challenging times, more and more workers are having to work remotely; this could be something they have never done before and so will need a little more guidance than usual on how to remain productive even when they are out of the office. VoIP can help businesses maintain productivity and is actually designed to […]
Unified Communications as a Service (UCaaS) solutions make remote working much easier for anyone finding themselves in a situation where this may be a necessity. UCaaS solutions give workers the chance to revolutionise the way they communicate with each other and with customers, no matter where they are based, so there are plenty of ways these […]
With the threat of Coronavirus around the world, this can be a really difficult time for businesses. Navigating the conflicting advice can be difficult and knowing when to send your staff home to minimise risk is an integral part of ensuring your staff and families are safe. VoIP phones service can help you navigate through […]
Auto-provisioning gives users the ability to activate their phone service online without the need for any IT or specific technical know-how. Users will not need to enter any configuration settings to set up their phone lines; IP phone provider automatically deploys the correct settings to register the phone. Easy Set-up Auto-provisioning makes the setting up […]
Omnichannel communication is essential for modern businesses to keep up with the demands of customers. Customers today expect to be able to reach your business at any time and through a channel which suits them, so your business should make sure that it is available to customers wherever they need you. Deliver great customer experience […]
Seamless communication with customers is essential to running a business successfully. Therefore, being available and connected always is imperative and you have to make it a priority, regardless of the size and nature of your business. A toll-free number solution is perhaps the smartest multichannel communication platform to invest in because it enables the customers to […]
Cloud telephony can open up a whole new world of business for your company, making your business – no matter the size – a company with the capacity to operate globally. If you are still not convinced that cloud telephony is worth the investment, we have put together 5 Reasons to adopt cloud telephony into […]
PBX phone systems are designed to revolutionise your business communication, so investing in a PBX phone system for your business is a way to ensure your company keeps up with the times and benefits from a communication system which is much more than just accepting and making calls. Â A PBX phone system can open […]
A virtual number can be used to put across whatever image you want to your customers. A virtual number can act in many different ways to help your business build better customer relations and improve both your business’ reputation and your profits. Acefone has put together some of the different ways a virtual number can […]
Cloud telephony systems can not only open up new avenues of business to small businesses, but it can also save them money in a range of ways. In this article we will go through the top ways small businesses can save money by switching to a cloud telephony system and show you how making this […]
If you are new to hosted telephony, then it can be a confusing time looking through information on all of the amazing features this type of telephone system can bring to your business. You might feel overwhelmed and need some advice on what it is you really should be looking for; so Acefone has put […]
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
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