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About Acefone Editor

Acefone provides a broad range of cloud communication services to businesses of all sizes, which includes Hosted Phone Systems, Free Phone Numbers, and Cloud Contact Center Solutions. Being the UK's leading provider of VoIP service provider, we always strive to provide excellent customer service and high-quality custom solutions to our customers.
How secure is your hosted phone?

Is Hosted Phone System Secure?

When adopting any new technology, it is natural to have concerns over security and moving to a hosted phone system is no different. If you are used to your traditional phone system, you might not be too sure how secure a phone system and storing information in the cloud is. So, we’re here to answer […]

free-phone-number-boosts-marketing-campaigns-during-pandemics

Leverage the Power of Voice Broadcasting for Lead Generation

Anyone who has done it knows how frustrating cold calling can be. Nearly all attempts end up without generating a meaningful lead for a business relationship. Text message broadcasts on the other hand can reach a large audience at a lower cost but are designed to be ignored in the junkyard of every user’s SMS […]

why-pricing-is-important-when-buying-cloud-telephone-system

Is Pricing Important When Buying Cloud Telephony System?

When running a business, cost is always a factor in any decision you make. As a responsible business owner, you need to ensure that your business runs smoothly. Keeping down costs and managing overheads is an integral part of this, so when buying a cloud based phone system pricing is, of course, an important factor […]

benefits-of-ivr-for-business

6 Benefits Of Having An IVR Number For Your Business

An Interactive Voice Response (IVR) is a technology that allows a computer to interact with callers through the use of voice input via telephone keypad. This technology allows you to filter customers through to the correct department, saving you time and money. Save Your Agents Time By allowing your customers to pre-select options based on […]

Why Free Phone Numbers are Must for a Small Business

Number Masking Guide: Benefits, Features and Working

If you say you want to communicate without revealing your phone number or choose to stay private, Number Masking is bona fide for you. This allows you to be associated with any party without stressing about your privacy. With mode of communication shifting to online, it is extremely important that the data is kept secure. […]

benefits of integrating crm with hosted phone system

Top 5 Benefits Of Integrating Your CRM With Your Hosted Phone System

A hosted phone system can integrate seamlessly with your CRM system, providing your agents with an extra tool to help your customers and giving your customers a much better experience. We’ve put together the top five benefits of integrating your phone system with your business’ CRM system so you can make the most of everything […]

Why You should Spend Time in Optimizing IVR for Your Company

5 IVR Complaints That You Should Fix Immediately

Handling hundreds of calls every day and answering the same questions is not easy for the agents. IVR systems are of immense help in such cases. Although it doesn’t eliminate the calls entirely, it does cut down the call frequency to a significantly low number. Here, it is important to understand that employing an IVR […]

cloud phone system transforming business

How Cloud Phone Systems Are Transforming Businesses

Traditional phone systems were designed for businesses who are exclusively office-based and, while this worked for many businesses, the way we work has changed; something which traditional phone systems just haven’t kept up with. This is where business cloud phone service have come in, supporting the changes in business and allowing businesses to progress into modern […]