Servetel Rebrands: Acefone is the new home of Enterprise Communication on Cloud Know more arrow
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About Acefone Editor

Acefone provides a broad range of cloud communication services to businesses of all sizes, which includes Hosted Phone Systems, Free Phone Numbers, and Cloud Contact Center Solutions. Being the UK's leading provider of VoIP service provider, we always strive to provide excellent customer service and high-quality custom solutions to our customers.
2021 trends in retail industry

2021 Trends In The Retail Industry To Watch Out For

The year 2020 was a challenge for all businesses, large and small. The retail industry was one of the worst-hit in the pandemic as many brick-and-mortar stores were forced to close their shutters due to the pandemic situation. People were not able to visit stores, strict restrictions on limiting the crowd were enforced, and many […]

10 Reasons Why Traditional Telephony System Are Obsolete in 2021 768x432

10 Reasons Why Traditional Telephony System Are Obsolete in 2021

A telephony system is a fuel that runs every contact center. It helps your representatives connect with your target audience efficiently and vice versa. However, you should note that having just any telephone system will not serve the purpose. The evolution of technology in PBX systems has resulted in numerous state-of-the-art capabilities. Incorporating one that […]

features of hosted contact center

Empowering Call Centre Operations with Call Barging

“You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz, speaker and trainer According to Microsoft’s State of Global Customer Service statistics, 58% of customers believe that customer service affects their choice of a brand. Meanwhile, 61% of customers do not prefer to […]

Mistakes to avoid What not to do with your Bulk SMS service 768x393

Little Known Mistakes While Running a Bulk SMS Campaigns

Every business has one ultimate goal––to make profits. The only way to thrive in such competitive and saturated markets is by focussing on innovative marketing strategies. SMS marketing is one such strategy that will help you boost your revenues.  With smartphone users increasing to more than 90% of the population, it is imperative for businesses […]

make outsourcing work with cloud contact centre

Make Outsourcing Work For You With Cloud Contact Centres

Every business, based on its industry type, faces a myriad of challenges. An organization that is from a non-IT background may find it difficult to maintain an in-house IT team. Similarly, a software company may find it tedious to handle an asset management team.  The best workaround to overcome these challenges is to outsource certain […]

5 ways to make a better home office

5 Ways To Make a Better Home Office

COVID-19 pandemic has deeply affected all aspects of our lives. We can’t tell what the future holds, but the world will surely be a different place. Among the various changes we’ve incorporated, remote working is definitely here to stay. Therefore, it’s essential to create a better home office experience—for both your employees as well as […]

building brand trust while removing hidden barriers

Building Brand Trust: 3 Hidden Barriers & How to Overcome Them

To attract and retain customers, you need brand credibility and a great reputation.  This may seem simple, but there are often barriers to overcome when trying to create a decent brand reputation.  Your brand’s reliability doesn’t just create loyal customers, it can also be the deciding factor between a new customer using your services or […]

cloud telephony for enterprises 768x393

Reimagining Bollywood Classics in a World of Cloud Telephony

Bollywood movies manage to connect with their audience, irrespective of their native language and hometown. Since the first Bollywood movie in 1913, Raja Harishchandra, we have flocked to our nearest cinema theatres every weekend for a much-needed dose of spice and drama in our lives. Evergreen classic hits, starting from Mughal-e-Azam, Pyaasa, Sholay, Mr. India, […]