This Christmas🎄, get HUGE discounts for your business - Save up to 30% on all plans! Know More arrow
close icon
author_40

About Diksha Gusain

Diksha is a junior content writer at Acefone. As a tech-lover, she aims to bridge the gap between tech articles and non-savvy readers. She’s equally interested in pop culture and worldly affairs. And in her free time, you can find her with her nose buried in a book or discovering new music for her chaotically diverse playlist.
Perfect your Communication Audits with Acefone’s Online Portal 768x432

Perfect your Communication Audits with Acefone’s Online Portal

A business is more than numbers, profits, and corporate jargon. It involves people, rather exists for people. And for humans to work in tandem, impeccable communication is integral.  With a growing business, the scale of your operations also grows at an unprecedented rate. When so many people and processes are involved, it’s easy to lose […]

effortless remote work with rise of 5g

The Rise of 5G: Effortless Remote Work and Office Collaboration

Patience is a virtue very few possess. We may not know what we might want at times, but we do always know that we want it fast. Perhaps that’s why we’ve grown tremendously fast over the past few years and developed advanced technologies.  Fast-forward to today, and we see an interconnected world where everything is […]

Lan_Golding 768x376

Phone An Expert: Mastering Customer Service with Ian Golding

What do my customers want? Am I catering to their needs satisfactorily? What more can I do?  In a market as consumer-centric as the one we see today, these questions often give business leaders sleepless nights. In a growing economy like ours, people tend to spend more and save less. No longer do markets exist […]

lessons to learn from customer experience stats

10 Customer Experience Stats To Learn From For 2021

Here are two cliches for you: Customer is king, and the numbers don’t lie. In this blog, we’re attempting to combine the two.  Businesses worldwide have begun to realise the importance of customer service. Not only does it affect your reputation and position in the market, but your revenue and profits too.  No matter which […]

harry potter in the land of cloud communication

What If Harry Potter Lived In The World of Cloud Technologies?

Hold up.  We know that in JK Rowling’s expansive universe, magic interferes with “muggle” technology—or as Arthur Weasley says, “eckeltricity”. But, what if it didn’t? What if Harry and his friends could integrate their magic with the benefits of modern technologies? Specifically, could certain tragedies have been prevented with better communication (courtesy the Cloud)? Would […]

Jeff Sheehan 1 768x376

Phone An Expert: Level Up Your Customer Service Game With Jeff Sheehan

Economics is the story of supply and demand. As a business, learning the key characters of a market is important. You may supply the best product, but to reach the climax of the story, you need to connect with demand as well.  That’s where customer experience comes in. In a saturated market, the connection you […]

How Cloud Communications Have Helped The Government Navigate COVID 19 768x432

How Cloud Communications Have Helped The Government Navigate COVID-19

As we get ready to leave behind 2020 and step into the new year, we can sit back and recap how things went—and how they’re likely to continue for at least a while in the future. Businesses suffered, social lives went on a neverending pause––everything was shrouded in uncertainty. And this holds true for governments […]

go green with cloud communications

Earth Calling: Befriend The Climate With Cloud Communications

We have one earth and one chance to do it right.  Undeniably, nature gave us resources aplenty to sustain life. But with rampant misuse and destruction of our home planet, where do we see ourselves in the next fifty years? Needless to say, it’s time to take action. Climate activism is the talk of the […]

christmas cheer with cloud communications

Don’t Let The Grinch Steal Christmas: Take Your Business To The Cloud

Well, folks, it’s that time of the year again. Raise your hand if you get cosy and start bingeing Christmas movies as soon as December begins (or even earlier, I won’t judge). I plead guilty as well.  We can finally bring out the mistletoe, candy canes and ugly sweaters, and jam to carols. After all, […]

evolution of video calling

How picturephones evolved into facetime: A timeline of video calling

Let’s start off by admitting that many of us have been pulled into late night meetings while working from home. Thanks to COVID-19, late-night meetings and sudden calls became a part of our routine.  Zoom, Google Meet, Microsoft Teams, Cisco Webex, and even WhatsApp are some of the platforms that allow such meetings to take […]