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About Ritwik Raj

Ritwik is a fitness enthusiast with a bachelor’s degree in computer applications. He discovered his passion for storytelling while writing articles for his fitness blog. After which, he decided to switch to full-time writing, exploring his capabilities as a professional writer. He is now practicing his skills as a senior content writer at Acefone Software pvt ltd. to bring words to life.
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0300 numbers- How much do they cost, and are they free to call?

Seamless communication stands as the key to effective customer services, and 0300 numbers emerge as their unsung heroes in the UK. They have been quietly revolutionizing how businesses and organizations connect with their audiences across the United Kingdom.  Enter the world of 0300 numbers—the conduit of cost-effective, accessible communication fostering robust customer relations.  With this […]

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8 VoIP Trends to Look Out for Small Business in 2024

The resourcefulness and ease of accessibility for VoIP phone systems has led to an increased worldwide demand, changing the way businesses communicate for good. As we step into 2024, the VoIP industry is now all set to boom and reshape communication for companies, especially small businesses across the globe. Let’s delve into the top 8 […]

Why Integrating Toll Free Numbers with IVR System is a Smart Move

Toll free vs local numbers- Which one is best for my business

Choosing the right business phone number for your company can significantly impact your brand’s accessibility and reach. Indian Businesses often find themselves asking– Should we opt for a toll free number for business or a local landline number? Understanding the nature, the pros and cons of each number is crucial to make informed decisions that […]

reasons to choose acefone for cloud phone system

Top 5 Reasons To Get Acefone Cloud Phone System For Your Business

2024 is here and cloud telephony is taking the global market by a storm. Businesses are switching over to VoIP everyday to get an upper hand in the upcoming market evolution. To ensure that your business is future-ready, we recommend you do the same if you haven’t already. Now is the time to invest in […]

how to improve verbal communication skills

Top 5 Business Communication Skills for Call Center Agents

Businesses are run by people and verbal communication is a vital skill to connect with them. Effective business communication is a key element that forms the foundation of any company’s success. From internal meetings to customer calls, every interaction determines the growth of an organization.  This means that as a contact center agent responsible for […]

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Top 10 KPIs for the success of a BPO- Why they are important

Business Process Outsourcing (BPO) has become an integral part of modern business operations. In the last decade, several companies have begun subcontracting their operations to BPO companies both locally and offshore. Did you know, according to a report, the market value of the BPO industry went from $45.6 trillion to $92.5 trillion between 2000-2019?  The […]

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The SMB Guide to VoIP Numbers: Helping Businesses Grow

Are you wondering how to take your business operations to the next level?  You’re going to need a tool that will help you deliver round-the-clock services without sacrificing quality.  In short, you will need a VoIP (Voice over Internet Protocol) number.  The next question could arise, “how does a VoIP number transform your business operations?”   […]

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What are the Top 5 cloud telephony benefits for SaaS startups

Hey there, curious reader!    Are you a SaaS startup looking to kickstart your business communication?    We’re here to give you a lasting solution to end your search.   Say goodbye to communication woes and hello to seamless connections!   Businesses experiencing the communication conundrum  So, you’re a SaaS startup on the rise but struggling to keep […]

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Top 6 network security threats & how cloud technology mitigates them

The last decade has gone through many advancements in IT and networking. With time, businesses have shifted from traditional communication systems to cloud networks. Today, we have several cloud solutions and services that provide secure communication for a variety of industries. Unfortunately, some network security threats still exist that could potentially harm businesses.  These risks […]

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How to make performance management easy with cloud telephony

If you’re reading this, chances are you’re a tech enthusiast and understand the significance of data-driven decision-making. You must also know the importance of performance management to drive growth for your business. Today we explore tips and techniques to track performance and improve business operations. We also reveal how cloud telephony solutions can integrate seamlessly […]