You don’t need to be a business tycoon to know that communication is the key to a successful business. Even core functions like management and operations need a strong communication system to perform well. Such efficiency ensures a smooth flow of information within and between different departments of an organisation. When we say communication, we […]
When it comes to customer service, complaints come with the territory. It is how you handle complaints that sets you apart from the competition. A customer complaint is not necessarily the end of the relationship with that customer. When handled correctly, it could actually strengthen the relationship and encourage them to recommend your brand to […]
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