5 Ways You Can Implement Cloud Enabled WFH Post COVID 19 495x400

5 Ways You Can Implement Cloud-Enabled WFH Post COVID-19

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After the global widespread of the COVID-19 pandemic, it is becoming…
social media channels for customer service 495x376

A 2021 Guide to Winning at Social Media Customer Service

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Back in the day, customer service began with exchanging messages…
win customers during outbound calls 495x376

Some Fantastic Tips to Win Customers During Outbound Calls

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Outbound calls can be a crucial part of your sales strategy,…
6 Reasons Why You Need Free Phone Numbers For Marketing Campaigns 495x400

6 Reasons Why You Need Free Phone Numbers For Marketing Campaigns

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Effective and out of the box marketing can help businesses build…
why cloud services are the backbone of the ITES industry 495x376

Why Cloud Services Are The Backbone of The ITES Industry?

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A typical IT environment demands servers, hardware, licenses,…
customisable plans in ucaas solution 495x376

How Customisable Pricing Plans Are A Plus in a UCaaS Solution?

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Businesses have left no stone unturned to provide uninterrupted…
the list of dos and dont of ivr system 495x376

Break Away From Annoying IVRs—Follow This List of Do's and Don’ts

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The hard truth about Interactive Voice Response (IVR) systems…
How Cloud Communications Have Helped The Government Navigate COVID 19 495x400

How Cloud Communications Have Helped The Government Navigate COVID-19

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As we get ready to leave behind 2020 and step into the new year,…
use cases of speech analytics

Top 5 Use Cases of Speech Analytics for Business Growth

Customer Experience (CX) is a highly competitive and rapidly…
Wedding In The Time Of Pandemic How Cloud Communications Can Help You In Planning 495x400

Wedding In The Time Of Pandemic: How Cloud Communications Can Help You In Planning?

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The COVID-19 pandemic has certainly taken a toll on the way we…
preparing your call centre this holiday season 495x376

Preparing Your Contact Centre For The Holiday Season

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Christmas and New Year are right around the corner. While the…
cloud empowering food delivery 495x376

3 Ways Cloud Kitchens are Set to Revamp the Food Industry

The new normal has changed every industry, and the F&B (Food…
cloud services for legal industries 495x376

Why Are Cloud Services Great For The Legal Industry?

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Businesses that constantly modify themselves based on the shifting…
cloud services for banking industry 495x376

Why Cloud Services Are Essential For The Banking Industry?

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The banking industry is an ever-evolving ecosystem. Since this…
omnichannel communication strategies for business 495x376

Why Omnichannel Business Model is No Longer a Choice, But a Necessity?

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Today, customers expect your business to be easily accessible…