What is IVR Blasting? A Comprehensive Guide

For every festive sale or discount offer you launch, you need to notify thousands of customers before to ensure maximum adoption. Calling each one manually is impossible, and emails might go unnoticed. What if you could send a voice message to all of them in just a few clicks? 

This is where IVR blasting (voice broadcasting) comes in—a powerful tool that lets you instantly broadcast pre-recorded messages to a large audience. 

Let’s explore the advantages and features of voice broadcasting features, benefits, and applications of IVR blasting, showing how it can help you communicate better. 

What is IVR Blast? 

IVR blasting refers to a combination of IVR service and call blasting. It is a very strong communication tool that allows pre-recorded voice messages to be automatically broadcast to various groups. During a blast session, the calls are simultaneously blasted to the consumers. When the customers receive calls, they interact with a computerized voice, which is an IVR recording.  

When supported by advanced voice APIs, IVR solutions can be customized according to your workflows. A Voice API (Application Programming Interface) enables businesses and developers to integrate voice communication features into their applications, software, or websites without needing complex telephony infrastructure. It allows apps to make, receive, and manage voice calls over the Internet (VoIP) or traditional phone networks.  

Combined with allows you to capture and store the response from targeted customers. It is specially designed for new businesses to help them excel and spread communication efficaciously. 

Besides existing businesses and startups, IVR Blast can also be utilized by community groups, corporations, and government organizations.  

Read the article “What is IVR?” here.

Why opt for IVR Blast? 

Due to the innumerable advantages offered by IVR Blast, this technology is being widely incorporated by businesses. It allows sales reps to pass management of outreach off to sales assistants without losing connection with their leads. It helps your company maximize its reach in one go. You can effectively deliver secure broadcasting campaigns with IVR blast. Most essentially, with cloud-hosted IVR solution, the campaign process becomes economical. You do not need any hefty infrastructural setup to get started. 

Additionally, multiple add-ons such as text-to-speech, predefined message templates add value to the whole broadcasting process. And to increase the utility of the broadcasting process, you can also take advantage of the real-time tracking reports. 

Applications of IVR blast range from simple promotional broadcasts to payment reminders and more. And on-demand scalability, automated call retries, and DNC checks help you increase campaign scope by optimizing the overall success rate. 

What are the Various Features of IVR Blasting? 

Besides enhancing efficacy and cutting down on unnecessary expenses, it can help an enterprise grow in a shorter time frame. This is why businesses from various industries are using voice broadcasting service.

Here are some of the most notable and significant features of cloud-hosted IVR service: 

1. Efficient Campaign Scheduling

IVR service provider allows you to customize your campaigns as per your business requirements. You can schedule the campaign for any time of the day according to the availability of your target audience. This effective campaign scheduling maximizes the reach of the broadcast by reaching the audience at the right time. 

2. Run Multiple Campaigns Simultaneously

The best thing about IVR blasting is that it allows businesses to run a IVR number of campaigns simultaneously. You can efficiently operate and monitor various voice broadcasting campaigns on a single dashboard. Lastly, IVR blast indeed gives a significant boost to efficiency and improves the overall performance of a business. 

3. DNC List Check

Voice broadcasting comes with the facility of DNC list check. In-built DNC check helps to filter the uninterested audience. While uploading the data into the broadcasting portal, the DNC check is automatically applied. This automatic check eliminates the need to manually filter the data, which is a great relief for the campaign managers. 

4. Automatic Email Reports

One of the most notable features of IVR blast is automatic email reports. With this feature, you can automatically send daily campaign updates to the members of your team via email. 

5. Text-to-speech

IVR blast comes with another significant feature known as text-to-speech. With this excellent feature, you can easily convert your text into an audio message. All you have to do is type the text and click the “convert” button. In-built TTS integration makes this whole process a lot smoother. 

Read the article “call center speech to text” here.

6. Pay-as-you-use

While using cloud-hosted IVR blasting service, you get to take your pick from a wide range of plans which are in accordance with your business requirements. Moreover, with the pay-as-you-use method, you only get to pay for the calls & minutes which are answered by the customers. If the calls remain unanswered, you do not have to pay the charges for the same.  

7. Infinite Scalability

When it comes to IVR blasting, there is nothing like limited scalability.  You can make use of the scalable infrastructure and flexible pricing plans to enhance your campaign reach at any point in time. 

8. Round The Clock Customer Support

Voice broadcast service providers like Acefone delivers round the clock assistance to their customers. This ensures that no customer has to wait to get their queries resolved.  You can also connect with our product experts over email, call or chat at any time of the day. 

9. Real-time Analytics

Real-time call analytics is an amazing feature which allows you to monitor a number of live campaigns with a user-friendly dashboard and real-time reports concurrently. Hence, this undoubtedly gives a significant boost to the efficacy and performance of your campaign. 

10. No Infrastructure Setup

If you do not have the capital to set up an infrastructure, cloud-hosted IVR blasting can be quite useful. You can substitute the intricate infrastructural setup with your Acefone’s web portal. A stable internet connection is all you need to fulfill your requirements. 

Final Words 

Apart from minimizing business costs, it helps to provide customers with quick and professional responses. This top-notch technology offers efficacious solutions for unique problems. Last but not least, it is inordinately efficient and budget-friendly at the same time.  

Get started with IVR blasting by contact us today. 

If you’re interested in improving your business communication solution 

FAQs: 

What is IVR in voiceover?  

IVR (Interactive Voice Response) in voiceover refers to pre-recorded messages or automated prompts used in IVR systems. Professional voiceover artists record these messages to guide callers through menu options, provide information, or facilitate self-service interactions without the need for human intervention. 

What is the IVR voice menu? 

An IVR voice menu is a structured, automated system that allows callers to interact with a business using keypad inputs (DTMF tones) or voice commands. It presents a series of options—such as “Press 1 for Sales, Press 2 for Support”—to help route callers to the appropriate department or provide self-service solutions. 

What is the difference between a call center and IVR? 

A call center software is a facility where human agents handle inbound and outbound calls to assist customers, provide support, or conduct sales. It relies on trained representatives to interact with callers.
An IVR system, on the other hand, is an automated business phone system that manages customer interactions using pre-recorded messages and menu options. IVR can handle basic queries and route calls to the right department, reducing the workload for live call center agents.