Servetel Rebrands: Acefone is the new home of Enterprise Communication on Cloud Know more arrow out wht
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Exploreace xPlans & Pricing

Explore our Interactions Hub & Contact Center Studio plans.

Business Phone System Pricing

Got Pricing Questions?

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Save up to 25%

Number of users

3-9 10-19 20+

Premium

$16.99

per user, per month, 3-users minimum

Everything in the Business plan, plus:

  • Dedicated account manager
  • Personalized set-up
  • Call recording
  • Free number porting
  • IP desk phone compatibility
  • Priority 24x7 support
  • Unlimited ring groups
  • Integration with premium apps (e.g. Salesforce)
  • Custom integrations, API and webhooks

Compare All VoIP Costs For Your Business

Features Business Premium
Inbound minutes Unlimited Unlimited
Outbound minutes Unlimited* Unlimited*
Business SMS Unlimited* Unlimited*
Android, iOS, Desktop, and Chrome apps tick icon check tick icon check
Call transfer tick icon check tick icon check
Voicemail to email tick icon check tick icon check
HD voice calling tick icon check tick icon check
Call conferencing tick icon check tick icon check
Mobile twinning tick icon check tick icon check
Roles and permissions tick icon check tick icon check
Call queue tick icon check tick icon check
Unlimited audio conferencing (dial in) tick icon check tick icon check
Real-time call monitoring tick icon check tick icon check
Multi-level auto-attendant tick icon check tick icon check
Call flip tick icon check tick icon check
Call whisper tick icon check tick icon check
Call barging tick icon check tick icon check
Auto provisioning tick icon check tick icon check
24x7 customer support, assisted onboarding tick icon check tick icon check
Integration suite Yes, except Salesforce tick icon check
Call announcement tick icon check tick icon check
Scheduled email reports tick icon check tick icon check
Analytics and reporting tick icon check tick icon check
Call recording (add-on for the Business plan) $5/user/mo tick icon check
Ring group 10 max Unlimited
Number porting Chargeable No-extra charges
IP desk phone support - tick icon check
Dedicated account manager - tick icon check
Personalized set-up - tick icon check
Priority support - tick icon check
Custom integrations, APIs and webhooks - tick icon check
*Subject to Acefone's acceptable use and fair use policy (FUP)

TOLL FREE NUMBER

$4.99 / month

PER EXTENSION (USER)

$39.99 / month

MINUTES

Unlimited

100 minutes

$2.99 / month

400 minutes

$9.99 / month

1,000 minutes

$23.99 / month

5K minutes

$99.99 / month

10K minutes

$189.99 / month

25K minutes

$459.99 / month

50K minutes

$749.99 / month

100K minutes

$1,199.99 / month

200K minutes

$1,999.99 / month

*Subject to Acefone's acceptable use and fair use policy (FUP)

Explore add-on VoIP Costs

$10 /number

Porting charges (for the Business plan)

$5 /user/month

Call recording (add-on for the Business plan)

$5 /user/month

Additional toll-free or local numbers

$30 /user/month

On-demand silver/gold vanity numbers

Interaction Hub

Experience effortless productivity with the #1 business communications platform.

Ultra

₹2,299

Price Per Seat Per Month
Minimum 5 users / 10 channels

Suitable for large enterprises with specific needs.
  • SMS
  • Call Recording: 9 months
  • WhatsApp
  • Video

Custom Solution for Enterprises

Detailed Pricing Overview

Have a question?
Call 1800-121-7777

Features

flash icon Professional

₹1,599/mon/user

Ultra

₹2,299/mon/user

Inclusions
Unlimited Calling within India* tick icon check tick icon check
1 DID/VMN per account tick icon check tick icon check
Call Recording 6 months 9 months
Call Detail Records 1 year 1 year
Additional DID/VMN ace icon plus Add-on ace icon plus Add-on
Toll Free Number ace icon plus Add-on ace icon plus Add-on
Additional Channels ace icon plus Add-on ace icon plus Add-on
WhatsApp ace icon plus Add-on tick icon check
Video ace icon plus Add-on tick icon check
SMS ace icon plus Add-on tick icon check
Rich Template ace icon plus Add-on tick icon check
Media/File Sharing ace icon plus Add-on tick icon check
Messaging Logs ace icon plus Add-on tick icon check
Connect Unlimited WhatsApp numbers ace icon plus Add-on tick icon check
No markup on Meta Fees/Charges ace icon plus Add-on tick icon check
RBAC to Messages ace icon plus Add-on tick icon check
Unified Inbox - Voice, WhatsApp, Video & SMS ace icon plus Add-on tick icon check
Add/Manage Users tick icon check tick icon check
Permission Management Custom Roles Custom Roles
MFA (SMS/Email) tick icon check tick icon check
Online Agent tick icon check tick icon check
User-Wise IP Restriction tick icon check tick icon check
Sensitive Information (Caller/Contact Number) Masking tick icon check tick icon check
IP Pool Whitelisting ace icon cross tick icon check
SSO (Azure Cloud) ace icon cross tick icon check
User Maker-Checker ace icon cross tick icon check
Audio Store tick icon check tick icon check
Contacts tick icon check tick icon check
Blacklisted Contacts tick icon check tick icon check
IVR tick icon check tick icon check
Call Group tick icon check tick icon check
Sticky Agent tick icon check tick icon check
Call Queue tick icon check tick icon check
Time-Based Call Routing tick icon check tick icon check
Scheduled Calls tick icon check tick icon check
Voicemail tick icon check tick icon check
Agent Dispositions tick icon check tick icon check
APIs tick icon check* tick icon check*
Webhooks tick icon check tick icon check
Webhook Logs & Retry Add-On (Webhooks Queueing) tick icon check
Bring-Your-Own Storage (For Call Recordings - AWS s3 / SFTP) ace icon cross tick icon check
Outgoing Call Announcement tick icon check tick icon check
Caller ID on DTMF ace icon cross tick icon check
Record Greeting/IVR ace icon cross tick icon check
Call Detail Records tick icon check tick icon check
Number Wise Report tick icon check tick icon check
Agent Performance Report tick icon check tick icon check
Department Performance Report tick icon check tick icon check
Active Calls tick icon check tick icon check
Live Performance Dashboard tick icon check tick icon check
Custom Scheduled Email Reports tick icon check tick icon check
Custom Reports delivery on AWS s3/SFTP ace icon cross tick icon check
Secure Call Recording Intermediate (Download Restriction) Advanced (Encrypted)
Insights ace icon plus Add-on tick icon check
Mobile Apps (Android/iOS) tick icon check tick icon check
Desktop Apps (Windows/MacOS/Chrome Extension) tick icon check tick icon check
CRM/Helpdesk Integrations tick icon check tick icon check
Knowledgebase, Videos & FAQs tick icon check tick icon check
API Documentation tick icon check tick icon check
Email Support 24x7x365 tick icon check tick icon check
Chat Support Yes, 24x7 Yes, 24x7
Call Support Yes, 16x5 Yes, 24x7
Account Set-up / Onboarding Yes, upto 2 sessions Yes, upto 5 sessions
Account Manager Shared Dedicated

* Unlimited plan as per Fair Usage Policy - 5000 mins per user per month (pooled)

* 5 RPS(Request per sec) standard for API usage

* Only one type of base plan can be applied per account

Looking for a custom
enterprise solution?

Explore our Enterprise plan for advanced
features and tailored support.

Add-on Pricing

Interactions

₹200 /seat/month
(Introductory offer Price)

Additional User

₹300 /user/month
*Max 2 additional users can be added per seat

Custom Dialplan

₹15,000 /man day

Additional DID/VMN/TFN

Insigts

Free of Cost
(Introductory offer)

Recording Duration - 12 months

₹100 /seat/month

Integrations

₹300 /seat/month

Tollfree Minutes

Contact Center Studio

Experience effortless productivity with the #1 business communications platform.

Ultra

₹1,999

Price Per User/Per Month
Minimum 5 seats/ 10 channels

Complete contact center with advanced features
  • Call Recording: 6 months
  • Custom Permission Roles
  • Unlimited SMS/Email
  • Chat Support: 24x7
  • Call Support: 24x7

Custom Solution for Enterprises

Detailed Pricing Overview

Have a question?
Call 1800-121-7777

Features

flash icon Professional

₹1,599/mon/user

Ultra

₹1,999/mon/user

Inclusions
Free Trial 7 Days (Limited Calling) 7 Days (Limited Calling)
Calling Minutes Unlimited Calling within India Unlimited Calling within India
DID 1 Standard DID 1 Standard DID
VMN Yes (Optional) Yes (Optional)
Call Recording 3 months 6 months
Toll Free Number (For IBD) ace icon plus Add-on ace icon plus Add-on
Additional DID ace icon plus Add-on ace icon plus Add-on
Additional User ace icon plus Add-on ace icon plus Add-on
Additional Channels ace icon plus Add-on ace icon plus Add-on
Add/Manage Users tick icon check tick icon check
Permission Management Standard Roles Custom Roles
Auto Generate Password tick icon check tick icon check
Two Factor Authentication ace icon cross ace icon cross
OTP for Agent (MFA) ace icon cross ace icon cross
Dial Ratio Limit NA 1 : 1
Enable Video Call ace icon plus Add-on tick icon check
User Wise IP Whitelisting tick icon check tick icon check
Sensitive Information (Call/Contact) Masking ace icon cross ace icon cross
SSO (Azure Cloud) ace icon cross tick icon check
Manage Campaigns tick icon check tick icon check
SMS/Email Yes (Upto 500 SMS/Email) Yes (Unlimited)
Dialer Inbound Queue tick icon check tick icon check
Lead List tick icon check tick icon check
Bulk Upload Lead List tick icon check tick icon check
Create Disposition List tick icon check tick icon check
Break Functionality tick icon check tick icon check
DND Leads tick icon check tick icon check
Quick Transfer tick icon check tick icon check
External Transfer tick icon check tick icon check
Skill Based Dialing tick icon check tick icon check
Agent Script tick icon check tick icon check
System Recording tick icon check tick icon check
Time Groups/Time Conditions tick icon check tick icon check
WhatsApp Add-on Add-on
Video Calling Add-on Add-on
Webform tick icon check tick icon check
Call Details Records tick icon check tick icon check
Dialer Real Time Report tick icon check tick icon check
Agent Performance Report tick icon check tick icon check
Agent Break Summary tick icon check* tick icon check*
Campaign Performance Report tick icon check tick icon check
Custom Scheduled Email Reports tick icon check tick icon check
Custom Reports Delivery on AWS s3/SFTP ace icon cross ace icon cross
Call Recording Storage over Own AWS/SFTP ace icon cross ace icon cross
Secure Call Recording ace icon cross ace icon cross
Agent Time Entry tick icon check tick icon check
Webform Report tick icon check tick icon check
Schedule Callbacks tick icon check tick icon check
Advanced Insights ace icon plus Add-on ace icon plus Add-on
APIs & Webhooks tick icon check tick icon check
Webhook Logs & Retry tick icon check tick icon check
CRM Integrations tick icon check tick icon check
Knowledgebase, Videos & FAQs tick icon check tick icon check
API Documentation tick icon check tick icon check
Email Support 24x7x365 tick icon check tick icon check
Chat Support Yes, 24x7 Yes, 24x7
Call Support Yes, 16x5 Yes, 24x7
Account Set-up / Onboarding Yes, 1 session Yes, upto 3 sessions

*5 RPS(Request per sec) standard for API usage

*Additional dialing limit available with Add ons

Looking for a custom
solution for enterprises?

Explore our Enterprise plan for advanced
features and tailored support.

Add-on Pricing

WhatsApp

₹200 /seat/month

Additional Channels

₹600 /channel
Channels to be upgraded in multiples of 2. (Min. additional channel 2)

Additional DID/VMN

Insigts

Free of Cost

Advance Platform Security

₹500 /seat/month

Recording Duration for 12+ months

₹100 /seat/month

Tollfree Minutes (For IBD)

Business Phone System Pricing

Basic

£4.99

+VAT/user/month, 3-users minimum

Features:
  • Includes one UK number
  • Unlimited inbound minutes
  • 24/7/365 customer support
  • Voicemail to email

Business

£9.99

+VAT/user/month, 3-users minimum

Everything in the Basic plan, plus:
  • 1000 outbound minutes
  • Call transfer
  • Real-time call monitoring
  • Call flip, call whisper, call barging
  • Mobile twinning
  • IVR (virtual receptionist)
  • Call analytics and scheduled reports over email

Compare All VoIP Phone Features

Features

Basic

£4.99/mon/user

flash icon Business

£9.99/mon/user

Premium

₹£14.99/mon/user

Inbound minutes Unlimited Unlimited Unlimited
Outbound minutes outbound i
For additonal usage over included minutes (Outbound)
Basic Business Premium
UK Landline 6p/min 5p/min As per FUP*
UK Mobile (For Major Operators) 6p/min 5p/min As per FUP*
International (For Major Countries) 6p/min 8p/min As per FUP*
*Subject to Acefone's acceptable use and fair use policy (FUP)
ace icon cross 1,000 local minutes Unlimited*
24x7 customer support, assisted onboarding tick icon check tick icon check tick icon check
Android, iOS, Desktop, and Chrome support tick icon check tick icon check tick icon check
Call transfer ace icon cross tick icon check tick icon check
Voicemail to email tick icon check tick icon check tick icon check
HD voice calling tick icon check tick icon check tick icon check
Call conferencing tick icon check tick icon check tick icon check
Unlimited audio conferencing (dial in) ace icon cross ace icon cross Up to 10 participants
Call flip tick icon check tick icon check tick icon check
Mobile twinning tick icon check tick icon check tick icon check
Roles and permissions tick icon check tick icon check tick icon check
Real-time call monitoring ace icon cross tick icon check tick icon check
Call whisper ace icon cross tick icon check tick icon check
Call barging ace icon cross tick icon check tick icon check
Call group ace icon cross tick icon check tick icon check
IVR (virtual receptionist) ace icon cross tick icon check tick icon check
Call recording ace icon cross Paid add-on tick icon check
Auto provisioning ace icon cross tick icon check tick icon check
Call queue ace icon cross ace icon cross tick icon check
Integration suite ace icon cross ace icon cross tick icon check
Call announcement ace icon cross ace icon cross tick icon check
Number porting Chargeable Chargeable No extra charges
Analytics and reporting CDR only CDR + analytics CDR + analytics
Scheduled email reports ace icon cross tick icon check tick icon check
*Subject to Acefone's acceptable use and fair use policy (FUP)

Looking for a custom
solution for Enterprises?

Explore our Enterprise plan for advanced
features and tailored support.

Explore add-on VoIP phone costs

£15 /number

Porting charges

£5 /user/month

For international calls bundle

£3 /user/month

Call recording (add-on for the Business plan)

£5 /user/month

For 100 VoIP SMS bundle

£20 /user/month

On-demand gold/silver numbers

Frequently asked questions

Here are some of the most commonly asked questions about Hosted PBX cost and installation.
Still don't find what you're looking for? Chat with our experts!

Yes, we offer custom pricing to businesses opting for the Enterprise plan. Connect with our experts to know more about pricing, features, and payment plans.

Our click-to-call services are a part of AceX’s contact center studio. Our plans start from ₹1599/-, with flexible payment methods, helping you get your hands on the click to call services.

The KYC process takes as little as a handful of hours to get completed.

Our auto dialer can be equipped with any virtual number, both domestic and international. Whether you get one from another provider or wish to convert your existing numbers to virtual numbers, we will handle it for you.

We take pride in its transparent billing policy. Once our team gets a hold of your requirements, they can share a tailored subscription plan for you in minutes. From standard plans to add-ons, we put every vital detail together for you.

You can learn all about our Voice and SMS APIs from our knowledge hub.

The AceX platform integrates with some of the most popular CRM software in the market. Feel free to check them out here.

We offer you monthly and annual plans, with limited period discounts. To know more about our existing offers, head over to Acefone’s Offer Page.

You're at the start of something special.

Try our cloud communication solutions today.

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