Explore
Plans & Pricing
Explore our Interactions Hub & Contact Center Studio plans.
Save up to 25%
Number of users
3-9
10-19
20+
Features:
- US local number
- Unlimited US/Canada calling*
- Unlimited SMS*
- Voicemail to email
- Mobile, desktop and web apps
- 24x7 customer support
- Real-time call monitoring
- Multi-level auto-attendant
- Analytics and reporting
- Unlimited audio conferencing (dial in)
- Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)
Everything in the Business plan, plus:
- Dedicated account manager
- Personalized set-up
- Call recording
- Free number porting
- IP desk phone compatibility
- Priority 24x7 support
- Unlimited ring groups
- Integration with premium apps (e.g. Salesforce)
- Custom integrations, API and webhooks
Compare All VoIP Costs For Your Business
| Features | Business | Premium |
|---|---|---|
| Inbound minutes | Unlimited | Unlimited |
| Outbound minutes | Unlimited* | Unlimited* |
| Business SMS | Unlimited* | Unlimited* |
| Android, iOS, Desktop, and Chrome apps |  |
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| Call transfer | |
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| Voicemail to email | |
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| HD voice calling | |
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| Call conferencing | |
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| Mobile twinning | |
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| Roles and permissions | |
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| Call queue | |
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| Unlimited audio conferencing (dial in) | |
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| Real-time call monitoring | |
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| Multi-level auto-attendant | |
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| Call flip | |
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| Call whisper | |
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| Call barging | |
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| Auto provisioning | |
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| 24x7 customer support, assisted onboarding | |
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| Integration suite | Yes, except Salesforce | |
| Call announcement | |
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| Scheduled email reports | |
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| Analytics and reporting | |
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| Call recording (add-on for the Business plan) | $5/user/mo | |
| Ring group | 10 max | Unlimited |
| Number porting | Chargeable | No-extra charges |
| IP desk phone support | - | |
| Dedicated account manager | - | |
| Personalized set-up | - | |
| Priority support | - | |
| Custom integrations, APIs and webhooks | - | |
| *Subject to Acefone's acceptable use and fair use policy (FUP) | ||
TOLL FREE NUMBER
$4.99 / month
PER EXTENSION (USER)
$39.99 / month
MINUTES
Unlimited
Explore add-on VoIP Costs
$10
/number
Porting charges (for the Business plan)
$5
/user/month
Call recording (add-on for the Business plan)
$5
/user/month
Additional toll-free or local numbers
$30
/user/month
On-demand silver/gold vanity numbers
Interaction Hub
Experience effortless productivity with the #1 business communications platform.
Suitable for SMBs with essential features.
- Voicemail
- Call Recording: 6 months
- Agent Dispositions
- Custom Roles
Suitable for large enterprises with specific needs.
- SMS
- Call Recording: 9 months
- Video
Custom Solution for Enterprises
Detailed Pricing Overview
|
Have a question? Features |
|
Ultra₹2,299/mon/user |
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|---|---|---|---|---|
| Inclusions | ||||
| Unlimited Calling within India* | |
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| 1 DID/VMN per account | |
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| Call Recording | 6 months | 9 months | ||
| Call Detail Records | 1 year | 1 year | ||
| Additional DID/VMN |  Add-on |
Add-on |
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| Toll Free Number | Add-on |
Add-on |
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| Additional Channels | Add-on |
Add-on |
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| Interactions | ||||
| Add-on |
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| Video | Add-on |
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| SMS | Add-on |
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| Rich Template | Add-on |
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| Media/File Sharing | Add-on |
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| Messaging Logs | Add-on |
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| Connect Unlimited WhatsApp numbers | Add-on |
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| No markup on Meta Fees/Charges | Add-on |
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| RBAC to Messages | Add-on |
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| Unified Inbox - Voice, WhatsApp, Video & SMS | Add-on |
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| User Management | ||||
| Add/Manage Users | |
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| Permission Management | Custom Roles | Custom Roles | ||
| MFA (SMS/Email) | |
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| Online Agent | |
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| User-Wise IP Restriction | |
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| Sensitive Information (Caller/Contact Number) Masking | |
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| IP Pool Whitelisting |  |
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| SSO (Azure Cloud) | |
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| User Maker-Checker | |
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| Core Features | ||||
| Audio Store | |
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| Contacts | |
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| Blacklisted Contacts | |
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| IVR | |
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| Call Group | |
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| Sticky Agent | |
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| Call Queue | |
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| Time-Based Call Routing | |
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| Scheduled Calls | |
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| Voicemail | |
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| Agent Dispositions | |
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| APIs | * |
* |
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| Webhooks | |
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| Webhook Logs & Retry | Add-On (Webhooks Queueing) | |
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| Bring-Your-Own Storage (For Call Recordings - AWS s3 / SFTP) | |
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| Outgoing Call Announcement | |
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| Caller ID on DTMF | |
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| Record Greeting/IVR | |
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| Reporting & Analytics | ||||
| Call Detail Records | |
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| Number Wise Report | |
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| Agent Performance Report | |
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| Department Performance Report | |
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| Active Calls | |
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| Live Performance Dashboard | |
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| Custom Scheduled Email Reports | |
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| Custom Reports delivery on AWS s3/SFTP | |
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| Secure Call Recording | Intermediate (Download Restriction) | Advanced (Encrypted) | ||
| Insights | Add-on |
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| Apps & Integrations | ||||
| Mobile Apps (Android/iOS) | |
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| Desktop Apps (Windows/MacOS/Chrome Extension) | |
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| CRM/Helpdesk Integrations | |
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| Support | ||||
| Knowledgebase, Videos & FAQs | |
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| API Documentation | |
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| Email Support 24x7x365 | |
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| Chat Support | Yes, 24x7 | Yes, 24x7 | ||
| Call Support | Yes, 16x5 | Yes, 24x7 | ||
| Account Set-up / Onboarding | Yes, upto 2 sessions | Yes, upto 5 sessions | ||
| Account Manager | Shared | Dedicated | ||
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* Unlimited plan as per Fair Usage Policy - 5000 mins per user per month (pooled) * 5 RPS(Request per sec) standard for API usage * Only one type of base plan can be applied per account |
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ProfessionalLooking for a custom
enterprise solution?
Explore our Enterprise plan for advanced
features and tailored support.
Add-on Pricing
Interactions
₹200
/seat/month
(Introductory offer Price)
Additional User
₹300
/user/month
*Max 2 additional users can be added per seat
Custom Dialplan
₹15,000
/man day
Additional DID/VMN/TFN
Insights
Free of Cost
(Introductory offer)
Recording Duration - 12 months
₹100
/seat/month
Integrations
₹300
/seat/month
Tollfree Minutes
Contact Center Studio
Experience effortless productivity with the #1 business communications platform.
Inbound contact center with
manual OBD calling option
- Call Recording: 3 months
- Standard Permission Roles
- Upto 500 SMS/Email
- Chat Support: 24x7
- Call Support: 16x5
Complete contact center with advanced features
- Call Recording: 6 months
- Custom Permission Roles
- Unlimited SMS/Email
- Chat Support: 24x7
- Call Support: 24x7
Custom Solution for Enterprises
Detailed Pricing Overview
|
Have a question? Features |
|
Ultra₹1,999/mon/user |
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|---|---|---|---|
| Inclusions | |||
| Free Trial | 7 Days (Limited Calling) | 7 Days (Limited Calling) | |
| Calling Minutes | Unlimited Calling within India | Unlimited Calling within India | |
| DID | 1 Standard DID | 1 Standard DID | |
| VMN | Yes (Optional) | Yes (Optional) | |
| Call Recording | 3 months | 6 months | |
| Toll Free Number (For IBD) | Add-on |
Add-on |
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| Additional DID | Add-on |
Add-on |
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| Additional User | Add-on |
Add-on |
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| Additional Channels | Add-on |
Add-on |
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| User Management | |||
| Add/Manage Users | |
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| Permission Management | Standard Roles | Custom Roles | |
| Auto Generate Password | |
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| Two Factor Authentication | |
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| OTP for Agent (MFA) | |
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| Dial Ratio Limit | NA | 1 : 1 | |
| Enable Video Call | Add-on |
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| User Wise IP Whitelisting | |
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| Sensitive Information (Call/Contact) Masking | |
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| SSO (Azure Cloud) | |
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| Core Features | |||
| Manage Campaigns | |
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| SMS/Email | Yes (Upto 500 SMS/Email) | Yes (Unlimited) | |
| Dialer Inbound Queue | |
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| Lead List | |
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| Bulk Upload Lead List | |
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| Create Disposition List | |
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| Break Functionality | |
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| DND Leads | |
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| Quick Transfer | |
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| External Transfer | |
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| Skill Based Dialing | |
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| Agent Script | |
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| System Recording | |
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| Time Groups/Time Conditions | |
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| Add-on | Add-on | ||
| Video Calling | Add-on | Add-on | |
| Webform | |
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| Reports & Analytics | |||
| Call Details Records | |
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| Dialer Real Time Report | |
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| Agent Performance Report | |
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| Agent Break Summary | * |
* |
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| Campaign Performance Report | |
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| Custom Scheduled Email Reports | |
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| Custom Reports Delivery on AWS s3/SFTP | |
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| Call Recording Storage over Own AWS/SFTP | |
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| Secure Call Recording | |
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| Agent Time Entry | |
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| Webform Report | |
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| Schedule Callbacks | |
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| Advanced Insights | Add-on |
Add-on |
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| API & Integrations | |||
| APIs & Webhooks | |
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| Webhook Logs & Retry | |
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| CRM Integrations | |
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| Support | |||
| Knowledgebase, Videos & FAQs | |
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| API Documentation | |
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| Email Support 24x7x365 | |
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| Chat Support | Yes, 24x7 | Yes, 24x7 | |
| Call Support | Yes, 16x5 | Yes, 24x7 | |
| Account Set-up / Onboarding | Yes, 1 session | Yes, upto 3 sessions | |
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*5 RPS(Request per sec) standard for API usage *Additional dialing limit available with Add ons |
|||
Looking for a custom
solution for enterprises?
Explore our Enterprise plan for advanced
features and tailored support.
Add-on Pricing
₹200
/seat/month
Additional Channels
₹600
/channel
Channels to be upgraded in multiples of 2. (Min. additional channel 2)
Additional DID/VMN
Insights
Free of Cost
Advance Platform Security
₹500
/seat/month
Recording Duration for 12+ months
₹100
/seat/month
Tollfree Minutes (For IBD)
Business Phone System Pricing
Features:
- Includes one UK number
- Unlimited inbound minutes
- 24/7/365 customer support
- Voicemail to email
Everything in the Basic plan, plus:
- 1000 outbound minutes
- Call transfer
- Real-time call monitoring
- Call flip, call whisper, call barging
- Mobile twinning
- IVR (virtual receptionist)
- Call analytics and scheduled reports over email
Everything in the Business plan, plus:
- Unlimited outbound minutes
- Unlimited audio conferencing (dial in)
- Call recording
- Integration with your favourite apps (Zoho, HubSpot, MS Teams + 15 others)
- Free porting included
- Call announcement
Compare All VoIP Phone Features
Features |
Basic£4.99/mon/user |
|
Premium₹£14.99/mon/user |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Inbound minutes | Unlimited | Unlimited | Unlimited | ||||||||||||||||||||||||
Outbound minutes
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1,000 local minutes | Unlimited* | ||||||||||||||||||||||||
| 24x7 customer support, assisted onboarding | |
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| Android, iOS, Desktop, and Chrome support | |
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| Call transfer | |
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| Voicemail to email | |
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| HD voice calling | |
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| Call conferencing | |
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| Unlimited audio conferencing (dial in) | |
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Up to 10 participants | ||||||||||||||||||||||||
| Call flip | |
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| Mobile twinning | |
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| Roles and permissions | |
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| Real-time call monitoring | |
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| Call whisper | |
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| Call barging | |
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| Call group | |
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| IVR (virtual receptionist) | |
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| Call recording | |
Paid add-on | |
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| Auto provisioning | |
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| Call queue | |
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| Integration suite | |
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| Call announcement | |
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| Number porting | Chargeable | Chargeable | No extra charges | ||||||||||||||||||||||||
| Analytics and reporting | CDR only | CDR + analytics | CDR + analytics | ||||||||||||||||||||||||
| Scheduled email reports | |
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| *Subject to Acefone's acceptable use and fair use policy (FUP) | |||||||||||||||||||||||||||
Looking for a custom
solution for Enterprises?
Explore our Enterprise plan for advanced
features and tailored support.
Explore add-on VoIP phone costs
£15
/number
Porting charges
£5
/user/month
For international calls bundle
£3
/user/month
Call recording (add-on for the Business plan)
£5
/user/month
For 100 VoIP SMS bundle
£20
/user/month
On-demand gold/silver numbers
Action Ready Integrations For Your Business
Connect with popular CRM platforms with just a toggle switch.
Explore all integrations
You're at the start of something special.
Try our cloud communication solutions today.
