Ace X Contact Center Studio

All-in-one Contact Center Solution

Drive sales and deliver faster customer support with Acefone's comprehensive contact center solution.

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Get 10% off on annual plans.

1500+ Ratings

Trusted by leading organisations
across the globe

5.2K+

Global Users

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7

Rated by Customers

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+

Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50%

More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

Optimize Communication with Ace X Contact Center Solution

Accelerate Lead Generation

Have quality interactions with leads and new customers to boost the business revenue.

Enhance Customer Service

Deliver world-class customer support by efficiently routing and managing inbound calls.

Monitor Agent Performance

Review agents' performance by accessing all the contact center data on a single dashboard.

Popular Features of Contact Center Studio

Auto Dialers

Improve agent productivity with automated ratio and preview dialers.

Skill-based Routing

Route calls efficiently to the relevant agent, reducing customers' wait time.

Call Monitoring

Listen to ongoing customer calls and assist agents in real-time if required.

Reporting and Analytics

Get detailed call reports containing key metrics and customer call trends.

Interactive Voice Response

Create multi-level IVR menus to direct customers to the right department.

Sticky Agent

Let customers connect with the same agent even if the call disconnects.

Why Choose Ace X Contact Center Studio?

Amplify Lead Generation

Use advanced call capabilities like auto dialers, call monitoring, whisper and barge to efficiently handle more leads.

Use AI filters to avoid junk & irrelevant calls
Get preloaded call scripts and message templates
Enable live call notes for agents' convenience

Improve Customer Service

Handle high incoming call volumes with smart queue management, interactive voice response, and other advanced calling features.

Increase agent productivity with custom workflows
Reduce call drop rates with auto call distribution
Provide 24/7 customer services with ease

Gather Insights

Get key insights into your agents’ performance by tracking live and recorded customer interactions.

Review how efficiently agents communicate
Identify areas where agents need more training
Assess call quality with Customer Satisfaction Score

Leverage Cloud Technology

Access a fully functional cloud solution to ensure your business operations run unhindered.

Setup your contact center in minutes
Let agents manage calls remotely
No risk of shutdown with constant data backup

Explore Acefone's flexible plans and calculate your savings

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When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting