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Business Phone Service

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Take your business communication wherever you go.
instant data access at your fingertips, on any device.

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Trusted by leading brands
across the globe

jaguar
casio
sap
michelin
cipla
bcg
nec
uber
honda

5.2K+

Global Users

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7 stars black

Rated by Customers

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+

Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50%

More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

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Business Phone Service Overview
  1. Home
  2. Solutions
  3. Business Phone Service

Stand out with Acefone’s Business Phone Services

enhancing sales support

Enhancing Sales & Support

Equip agents with advanced business VoIP calling capabilities to engage leads. Nurture them through the pre to post sales operations.

effortless brand building

Effortless Brand Building

Become unforgettable among your target audience with easy to recall business phone numbers. Make crystal clear calls without hesitation.

supervision amplified

Supervision Amplified

Get an in-depth view of every call using insightful tools and help your team perform better. Schedule detailed call reports to be sent to your inbox.

Business Phone Service Benefits

Why Get Acefone's Business Phone Service
for communication

Acefone's Business phone service is envisioned to bring the best communication features to your doorstep in one place. Impenetrable firewall to safeguard your data, flexible plans for maximum scalability and a simplified dashboard for easy to use functionalities.

scalability

Scalability

Business phone services allow limitless scalability through easily manageable user extensions and flexible plans.

feature rich

Feature Rich

A business phone service equipped with every critical feature you need for enhanced interactions and collaboration.

fortified data security

Fortified Data Security

Secure every shred of client and internal data on our cloud storage and enable restricted access to prevent data leakage.

cost savings

Cost Savings

Advanced telephony features at an unbeatable price to deliver a unified communication experience.

Have Questions?

Learn about Acefone's Business Phone Services from our experts.

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Impactful Business Phone Features

call monitoring

Call Monitoring

Observe and participate in ongoing calls for smoother client interactions.

click to call

Click to Call

Ditch the long dialing process and connect with leads within seconds.

voicemail to email

Voicemail to Email

Avoid missing out on client enquiries with calls sent to your inbox via voicemail.

call disposition

Call Disposition

Set status tags for completed calls and view interaction results in a glance.

live analytics reports

Call Analytics & Reporting

From call duration to the number of team calls attended, view them all anytime.

virtual ivr

Virtual IVR

Set custom call flows for faster navigation and engage more clients effortlessly.

See how it works

Explore Acefone's Business Phone Services

Business Phone Solution Integrations

Customize Acefone's Business phone service for your use cases with your preferred CRMs and helpdesk software.

Explore all integrations btn arrow
zendesk

Zendesk
zoho one

Zoho One
salesforce

Salesforce
leadsquared

Leadsquared CRM
hubspot

HubSpot CRM
freshsales

Freshsales
freshdesk

Freshdesk
bitrix

Bitrix24
kapture

Kapture CRM
msteams

MS Teams
google

Google Workspace
dynamic 365

MS Dynamics 365

Business Phone Service Pricing

Got Pricing Questions?

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Save up to 25%

Number of users

3-9 10-19 20+

Business

$14.99

per user, per month, 3-users minimum

Get in touch

Features:

  • US local number
  • Unlimited US/Canada calling*
  • Unlimited SMS*
  • Voicemail to email
  • Mobile, desktop and web apps
  • 24x7 customer support
  • Real-time call monitoring
  • Multi-level auto-attendant
  • Analytics and reporting
  • Unlimited audio conferencing (dial in)
  • Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)

Premium

$16.99

per user, per month, 3-users minimum

Get in touch

Everything in the Business plan, plus:

  • Dedicated account manager
  • Personalized set-up
  • Call recording
  • Free number porting
  • IP desk phone compatibility
  • Priority 24x7 support
  • Unlimited ring groups
  • Integration with premium apps (e.g. Salesforce)
  • Custom integrations, API and webhooks

Business Phone Service Cost Savings Calculator

Check out our simple cost savings calculator to compare a traditional phone system versus a VoIP phone hosted in the cloud.

Current Month Bill $1250
  • 0
  • 1250
  • 2500
  • 3750
  • 5000
Number of users 40
  • 5
  • 30
  • 60
  • 90
  • 120
  • 150
Country
Calling Destination
Features
Addons
Your Current Bill $1250
Bill With Acefone $639.60
Your Saving $610.40

To save 48.83%*curve arrow

*T&C Apply

quote icon blue

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

capterra

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

trustpilot

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

capterra

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

capterra

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

capterra

Explore more about Business Phone services

A business phone service is a cloud-based service bringing you a hosted phone system designed to make and receive official phone calls. It offers insightful features and capabilities, creating a smooth communication experience for you and your customers. It enables your teams to interact with clients and each other over multiple channels such as voice calls, video conferences, email and chat.

A professional business phone system with features like call monitoring and CRM integration enhances your client experience and projects a reliable image. But choosing a VoIP provider requires considering factors like scalability, cost-effective plans, valuable features, robust security, and reliable customer support.

Business phone numbers are phone numbers that operate over the internet instead of traditional phone lines provided by cellular network providers. Such Business phone numbers allow you to make and receive phone calls using any internet-enabled device. They promote a flexible work environment and create a lasting local presence without setting up a physical office there.

Business VoIP has enabled countless businesses from various industries to experience exponential benefits, however there are some downsides to it too:

  • Internet Reliability

    Every VoIP call’s quality depends on a strong and stable internet connection.

  • Service Downtime

    Power outages or internet disruptions can interrupt your service and hinder operations.

  • Security Concerns

    If your business phone service doesn’t include an impenetrable security system, you’re at the constant risk of cyber threats.

  • Limited Emergency Calls

    VoIP calls may not function for emergency services from all locations. Highly dependable on your service provider.

While getting a business phone service, here are the key factors you should consider:

  • Scalability

    Evaluate your company's needs and select a system that can support your current bandwidth and any plans to scale up.

  • Security

    Ensure the provider offers data encryption and secure call routing.

  • Ease of Use

    Look for a system with a user-friendly interface and clear instructions.

  • Customer Support

    Make sure your business phone service provider offers reliable support 24/7.

  • Budget

    Select a provider with competitive and flexible pricing along with transparent billing for easier expense management.

Frequently asked questions

Here are some commonly asked questions about Hosted Business Phone Services.
Still don't find what you're looking for? Chat with our experts!

A Business phone solution uses VoIP (Voice over Internet Protocol) that converts your voice calls into digital data packets and sends them over the internet. Companies use business phone systems or applications to make and receive calls on larger scales, ensuring a smoother client experience.

Yes, Business phone services offer cost effective solutions due to lower call rates and bundled features.

Acefone offers several features such as call forwarding, voicemail to email, auto attendants, and integration with CRM software. To know more about Acefone’s cloud telephony features, head over to our Features page.

Before choosing a VoIP provider for your business you must ask them about their features offered, pricing plans, contracts, billing flexibility, scalability security protocols, and customer support availability across multiple channels.

The time taken to transition to Business VoIP varies based on your provider and business complexity. It can range from a few days to a couple of weeks. With Acefone, you can get started within a week from requesting a quote to making your first call.

You're at the start of something special.

Try our cloud communication solutions today.

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