Virtual Numbers

A virtual phone number is a cloud-based phone number that is not tied to a physical location. It uses Voice over Internet Protocol (VoIP) to make calls to any internet-enabled devices like smartphones, computers, or even traditional desk phones.

A toll-free number is a virtual phone number that places the entire call cost burden on the business owning the number. Other virtual phone numbers typically split charges between the caller and the business.

To get our hands on a virtual number for your business, you must select a VoIP based virtual number provider and subscribe to one of their plans. You must consider three key factors before finalizing a virtual number provider for your business.

• Features

  Analyse the functionalities crucial for your calling operations like call forwarding or CRM integration. Choose the solution provider offering all or most of the required features.

• Pricing

  Virtual number providers offer different plans with varying costs based on number of users, minutes and features included. Compare pricing structures to find a flexible plan that fits your budget and needs.

• Specific Needs

  Look for a provider who can meet your team’s specific requirements like building local presence, international calling capabilities, or 24/7 support availability.

With virtual phone numbers, employees can access the VoIP phone system and call management tools from anywhere. Hence, they don’t need to be physically present in the office.
Virtual numbers are also less likely to be screened to voicemail because of local area codes. This can help your sales teams connect with prospects seamlessly.

A virtual phone call is a digital version of a traditional phone call conducted via the internet using VoIP technology.

Yes, you can use virtual phone numbers to make and receive customer calls, just like traditional numbers.

Yes, it is completely safe to use a virtual number for business as most reputable providers use encryption to protect your calls and data transmissions.

Yes, you can call toll-free numbers on a cell phone. The call itself is free, but your cell phone plan might still have charges depending on your specific plan details.

No, virtual numbers are not free. Service providers charge a monthly fee depending on the features and the number of connections. To know the detailed plans and packages for virtual phone numbers, you can head over to our pricing page. At Acefone, you get value centric features at highly competitive rates.

Yes, you can use your existing phone number as a virtual number. Acefone allows you to port your existing number free of charge. All you need to do is share your LOA, last month’s bill and the phone number to be ported. We will do the rest.