Virtual Numbers
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Trusted by leading brands
across the globe
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5.2K+
Global Users
More than 5000 businesses trust Acefone's interactions suite for their business communication.
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Rated by Customers
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+
Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50%
More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Acefone’s Virtual Phone Numbers for Business
Local Numbers
Virtual numbers with varying area code prefixes to target specific regions to build a local intimate presence without setting up a shop there.
Vanity Numbers
Alphanumeric numbers that represent your business’s vision and nature, helping interested audiences recall your brand better and faster.
Toll Free Numbers
Free virtual phone number with prefixes beginning with 1-800, 0800, 1800, 888, 833, 845, 0808, 0810 and more.
Benefits of Virtual Phone Numbers
Why Get Acefone’s Virtual Phone Numbers
for Your Business?
Virtual numbers provide a doorway for businesses to enhance their customer interactions without significantly altering their team size or communication infrastructure.
![stabilize work life balance](https://www.acefone.com/assets/img/solutions/virtual-number/stabilize-work-life-balance.png)
Stabilize Work Life Balance
Manage customer calls using a dedicated virtual phone number for business, active only during your working hours.
![increase engagement rates](https://www.acefone.com/assets/img/solutions/virtual-number/increase-engagement-rates.png)
Increase Engagement Rates
Boost agent bandwidth by integrating your virtual numbers with IVRs to enable intuitive call engagement.
![get critical reports analytics](https://www.acefone.com/assets/img/solutions/virtual-number/get-critical-reports-analytics.png)
Get Critical Reports & Analytics
Monitor customer interactions and process quality with detailed call reports and analytics dashboards.
![enhance customer experience](https://www.acefone.com/assets/img/solutions/virtual-number/enhance-customer-experience.png)
Enhance Customer Experience
Enhance your customers’ experience by offering them a faster, convenient and reliable way to connect with support executives.
Have Questions?
Learn more about Acefone's virtual phone numbers from our experts.
Popular Virtual Number Features
Auto Attendant
Improve customer engagement with automated messages for addressing basic queries.
Call Monitoring
Observe every ongoing agent-customer call from the dashboard in one view.
Call Forwarding
Forward inbound calls to different agents for prompt query resolution.
Automated Call Distribution
Automatically receive and distribute calls to available agents with ease.
Voicemail to Email
Get voicemails delivered to your inbox and listen to them at your availability.
Sticky Agent
Build better relationships by directing callers to speak with the agents they prefer.
Cloud Telephony Integrations
Customize the virtual phone numbers for business with your preferred CRMs and helpdesk software.
Explore all integrationsSave up to 25%
Number of users
Features:
- US local number
- Unlimited US/Canada calling*
- Unlimited SMS*
- Voicemail to email
- Mobile, desktop and web apps
- 24x7 customer support
- Real-time call monitoring
- Multi-level auto-attendant
- Analytics and reporting
- Unlimited audio conferencing (dial in)
- Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)
Everything in the Business plan, plus:
- Dedicated account manager
- Personalized set-up
- Call recording
- Free number porting
- IP desk phone compatibility
- Priority 24x7 support
- Unlimited ring groups
- Integration with premium apps (e.g. Salesforce)
- Custom integrations, API and webhooks
Virtual Phone Number Cost Savings Calculator
Check out our simple cost savings calculator to compare expenses of regular phone numbers versus virtual phone numbers.
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To save 48.83%*
When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
![trustpilot](https://www.acefone.com/assets/img/acefone/testimonials/trustpilot.png)
My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
![capterra](https://www.acefone.com/assets/img/acefone/testimonials/capterra.png)
Award winning virtual calling services for you
Want to learn more about virtual phone numbers for business?
What is a virtual phone number for business?
A virtual phone number is a cloud-based phone number that is not tied to a physical location. It uses Voice over Internet Protocol (VoIP) to make calls to any internet-enabled devices like smartphones, computers, or even traditional desk phones.
Virtual number and toll free number— what’s the difference?
A toll-free number is a virtual phone number that places the entire call cost burden on the business owning the number. Other virtual phone numbers typically split charges between the caller and the business.
How to choose a virtual number provider?
To get our hands on a virtual number for your business, you must select a VoIP based virtual number provider and subscribe to one of their plans. You must consider three key factors before finalizing a virtual number provider for your business.
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Features
Analyse the functionalities crucial for your calling operations like call forwarding or CRM integration. Choose the solution provider offering all or most of the required features.
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Pricing
Virtual number providers offer different plans with varying costs based on number of users, minutes and features included. Compare pricing structures to find a flexible plan that fits your budget and needs.
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Specific Needs
Look for a provider who can meet your team’s specific requirements like building local presence, international calling capabilities, or 24/7 support availability.
How do virtual phone numbers provide remote working capabilities?
With virtual phone numbers, employees can access the VoIP phone system and call management tools from anywhere. Hence, they don’t need to be physically present in the office.
Virtual numbers are also less likely to be screened to voicemail because of local area codes. This can help your sales teams connect with prospects seamlessly.
Read more about virtual phone numbers for business
Grow your business with the right information at your fingertips
Frequently asked questions
Here are some commonly asked questions about virtual phone numbers.
Still don't find what you're looking for? Chat with our experts!
What is a virtual phone call?
A virtual phone call is a digital version of a traditional phone call conducted via the internet using VoIP technology.
Are virtual phone numbers “real” telephone numbers?
Yes, you can use virtual phone numbers to make and receive customer calls, just like traditional numbers.
Is it safe to use a virtual number for business?
Yes, it is completely safe to use a virtual number for business as most reputable providers use encryption to protect your calls and data transmissions.
Can you call toll free on a cell phone?
Yes, you can call toll-free numbers on a cell phone. The call itself is free, but your cell phone plan might still have charges depending on your specific plan details.
Are virtual phone numbers free?
No, virtual numbers are not free. Service providers charge a monthly fee depending on the features and the number of connections.
Acefone offers virtual numbers as a part of VoIP calling services at flexible plans starting from as low as $10.99/ user/ month.
I like my existing phone number. Can I use it as a virtual phone number for business?
Yes, you can use your existing phone number as a virtual number. Acefone allows you to port your existing number free of charge. All you need to do is share your LOA, last month’s bill and the phone number to be ported. We will do the rest.
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