Virtual Numbers

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Trusted by leading brands
across the globe

5.2K+

Global Users

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7

Rated by Customers

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+

Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50%

More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

Acefone’s Virtual Phone Numbers for Business

Local Numbers

Virtual numbers with varying area code prefixes to target specific regions to build a local intimate presence without setting up a shop there.

Vanity Numbers

Alphanumeric numbers that represent your business’s vision and nature, helping interested audiences recall your brand better and faster.

Toll Free Numbers

Free virtual phone number with prefixes beginning with 1-800, 0800, 1800, 888, 833, 845, 0808, 0810 and more.

Benefits of Virtual Phone Numbers

Why Get Acefone’s Virtual Phone Numbers
for Your Business?

Virtual numbers provide a doorway for businesses to enhance their customer interactions without significantly altering their team size or communication infrastructure.

Stabilize Work Life Balance

Manage customer calls using a dedicated virtual phone number for business, active only during your working hours.

Increase Engagement Rates

Boost agent bandwidth by integrating your virtual numbers with IVRs to enable intuitive call engagement.

Get Critical Reports & Analytics

Monitor customer interactions and process quality with detailed call reports and analytics dashboards.

Enhance Customer Experience

Enhance your customers’ experience by offering them a faster, convenient and reliable way to connect with support executives.

Popular Virtual Number Features

Auto Attendant

Improve customer engagement with automated messages for addressing basic queries.

Call Monitoring

Observe every ongoing agent-customer call from the dashboard in one view.

Call Forwarding

Forward inbound calls to different agents for prompt query resolution.

Automated Call Distribution

Automatically receive and distribute calls to available agents with ease.

Voicemail to Email

Get voicemails delivered to your inbox and listen to them at your availability.

Sticky Agent

Build better relationships by directing callers to speak with the agents they prefer.

Cloud Telephony Integrations

Customize the virtual phone numbers for business with your preferred CRMs and helpdesk software.

Explore all integrations

Zendesk

Zoho One

Salesforce

Leadsquared CRM

HubSpot CRM

Freshsales

Freshdesk

Bitrix24

Kapture CRM

MS Teams

Google Workspace

MS Dynamics 365

Best-in-Market VoIP Plans

Got Pricing Questions?

Chat with an Expert

Save up to 25%

Number of users

3-9 10-19 20+

Business

$14^.99

per user, per month, 3-users minimum

Get in touch

Features:

US local number
Unlimited US/Canada calling*
Unlimited SMS*
Voicemail to email
Mobile, desktop and web apps
24x7 customer support

Real-time call monitoring

Multi-level auto-attendant

Analytics and reporting

Unlimited audio conferencing (dial in)

Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)

Premium

$16^.99

per user, per month, 3-users minimum

Get in touch

Everything in the Business plan, plus:

Dedicated account manager
Personalized set-up
Call recording
Free number porting
IP desk phone compatibility
Priority 24x7 support

Unlimited ring groups

Integration with premium apps (e.g. Salesforce)

Custom integrations, API and webhooks

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

Want to learn more about virtual phone numbers for business?

What is a virtual phone number for business?

A virtual phone number is a cloud-based phone number that is not tied to a physical location. It uses Voice over Internet Protocol (VoIP) to make calls to any internet-enabled devices like smartphones, computers, or even traditional desk phones.

Virtual number and toll free number— what’s the difference?

A toll-free number is a virtual phone number that places the entire call cost burden on the business owning the number. Other virtual phone numbers typically split charges between the caller and the business.

How to choose a virtual number provider?

To get our hands on a virtual number for your business, you must select a VoIP based virtual number provider and subscribe to one of their plans. You must consider three key factors before finalizing a virtual number provider for your business.

Features

Analyse the functionalities crucial for your calling operations like call forwarding or CRM integration. Choose the solution provider offering all or most of the required features.
Pricing

Virtual number providers offer different plans with varying costs based on number of users, minutes and features included. Compare pricing structures to find a flexible plan that fits your budget and needs.
Specific Needs

Look for a provider who can meet your team’s specific requirements like building local presence, international calling capabilities, or 24/7 support availability.

How do virtual phone numbers provide remote working capabilities?

With virtual phone numbers, employees can access the VoIP phone system and call management tools from anywhere. Hence, they don’t need to be physically present in the office.
Virtual numbers are also less likely to be screened to voicemail because of local area codes. This can help your sales teams connect with prospects seamlessly.

Frequently asked questions

Here are some commonly asked questions about virtual phone numbers.
Still don't find what you're looking for? Chat with our experts!

What is a virtual phone call?

A virtual phone call is a digital version of a traditional phone call conducted via the internet using VoIP technology.

Are virtual phone numbers “real” telephone numbers?

Yes, you can use virtual phone numbers to make and receive customer calls, just like traditional numbers.

Is it safe to use a virtual number for business?

Yes, it is completely safe to use a virtual number for business as most reputable providers use encryption to protect your calls and data transmissions.

Can you call toll free on a cell phone?

Yes, you can call toll-free numbers on a cell phone. The call itself is free, but your cell phone plan might still have charges depending on your specific plan details.

Are virtual phone numbers free?

No, virtual numbers are not free. Service providers charge a monthly fee depending on the features and the number of connections.
Acefone offers virtual numbers as a part of VoIP calling services at flexible plans starting from as low as $10.99/ user/ month.

I like my existing phone number. Can I use it as a virtual phone number for business?

Yes, you can use your existing phone number as a virtual number. Acefone allows you to port your existing number free of charge. All you need to do is share your LOA, last month’s bill and the phone number to be ported. We will do the rest.

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