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Cloud Phone Integrations

Customize your cloud phone system for healthcare institutions with your preferred CRMs and helpdesk software.

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Zendesk

Zoho One

Salesforce

Leadsquared CRM

HubSpot CRM

Freshworks

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Bitrix24

Kapture CRM

MS Teams

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Frequently asked questions

Some commonly asked queries related to Healthcare Cloud Phone Systems.
If you have any other questions- Chat with our experts!

How does cloud telephony enhance communication in the healthcare sector?

Cloud telephony solutions provide a wide range of applications that allow healthcare institutes to communicate efficiently with patients while keeping track of every interaction.

What security measures do cloud telephony solutions offer to protect patient information?

Cloud telephony brings features like enterprise grade encryption, network firewall, number masking and more for the patients’ data security.

How does cloud telephony support telemedicine services and virtual patient consultations?

Acefone offers cloud based calling with features like virtual assistants, callback scheduling, and live call tracking to provide efficient telemedicine services.

Which healthcare compliance certifications do cloud telephony providers need?

Acefone ensures that you get nothing but the best and that we abide by all the necessary standards and regulations. We are HIPAA, AICPA SOC 2 & SOC 3, and CSF certified.

How does cloud telephony help healthcare call centers manage high call volumes?

Cloud telephony provides call automations, management, callback, forwarding and more calling features that allow healthcare call centers to engage patients even during high call volumes.

Can we customize the cloud phone system to meet different healthcare practices?

Yes, you get access to 65+ cloud based features and numerous APIs & webhook integrations to customize your cloud phone system and meet specific healthcare requirements.

Does cloud telephony provide call reports and analytics?

Acefone lets you track every call in real-time and get in-depth reports with critical call metrics and performance analytics.

How is patient privacy maintained when using cloud telephony for managing appointments?

You can use Acefone’s number masking feature and virtual numbers to protect patient integrity and still maintain efficient communication on all ends.

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